Ratings based on 63 Verified Reviews

3.5 out of 5
63% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Feb 2024
The life guard for the pool left early on one day but we were provided with alternate services which was really great.
5 out of 5
by A verified traveler

Posted 9 Feb 2024
Clean, comfortable room with two double beds for just myself as a solo traveler; a beautiful pool area. Fantastic buffet dinners and breakfasts — these were the real highlight and the big sellers for me!!! Excellent, flavorful, fresh food!
5 out of 5
by A verified traveler

A real pleasure

Posted 29 Jan 2024 on Hotels
Avani Lesotho Hotel and casino was a real pleasure during my week long stay. The restaurant never ceased to dissapoint with a superb buffet each evening and wonderful and changing variety for breakfast. Thanks to all the restaurant team, front desk and chambre maids.
3 out of 5
by A verified traveler

Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Emma, Hotel Management
Dear Catherine,Thank you for taking your time to review and rate your overall experience at our property. It is our pride to always provide the comfort of a home away from home, great space and exceptional hospitality experience and where we fell short of our brand promises, we apologize for the shortfall. Looking forward to welcoming you in the near future.Regards-Front Office Manager
5 out of 5
by A verified traveler

Posted 1 Apr 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Emma, Hotel Management
Dear Refiloe,Thank you for taking time to review and rate us. It has been a great pleasure to have you stay with us. Our everyday aim is to exceed guests' expectations and we are glad to hear that you had a great stay experience. Hoping to have you back in the near future.Regards-Front Office Manager
5 out of 5
by A verified traveler

Posted 25 Mar 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Emma, Hotel Management
Dear Shawn,Thank you for taking time to rate your experience at our hotel. It is our signature to provide guests with exceptional service and we are delighted to hear that you enjoyed your stay. We look forward to having you back in the near future.Regards-Front Office Manager
4 out of 5
by A verified traveler

Posted 7 Dec 2021 on Hotels
Comment from Hotel Management
10 Dec 2021 by General Manager, Hotel Management
Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction and safety is our top priority at all times and we are grateful for all feedback which we share with our team members who are motivated by the feedback from our guests. We hope that you stay safe and healthy during this time period and look forward to welcoming you back again in the near future. Regards General Manager
3 out of 5
by A verified traveler

Posted 22 Mar 2021 on Hotels
Comment from Hotel Management
23 Mar 2021 by General Manager, Hotel Management
Dear Andrey, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction and safety is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We apologise for the inconvenience experienced. We hope that you stay safe and healthy during this time period and look forward to welcoming you back again in the near future to an improved experience. Regards General Manager
4 out of 5
by A verified traveler

Posted 16 Feb 2020 on Hotels
Comment from Hotel Management
17 Feb 2020 by General Manager, Hotel Management
Dear Antonio, Thank you for choosing our hotel again for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. We look forward to welcoming you back again in the near future to an improved experience. Regards General Manager
4 out of 5
by A verified traveler

Posted 9 Feb 2020 on Hotels
Very friendly check-in at reception. All staff helpful and willing. Pleasant and quiet surroundings with view of garden.
Comment from Hotel Management
10 Feb 2020 by General Manager, Hotel Management
Dear Margaret, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager
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