Ratings based on 861 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Great location
Comment from Hotel Management
5 Jun 2024 by Kristi, Hotel Management
On behalf of our entire team we would like to thank you for letting us know we did a great job and your stay was pleasurable. We hope to see you next time you travel to Phoenix/Tolleson.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Kristi, Hotel Management
Sorry to hear that your recent stay was not up to your standards. We hope you will come again and give us a chance to exceed your expectations.
by A verified traveler
Posted 25 May 2024
Good
Comment from Hotel Management
4 Jun 2024 by Kristi, Hotel Management
Cesar thank you for the response about your recent stay. We are glad to hear everything was good.
by A verified traveler from Lakeville
Posted 14 May 2024
Property was a little old, but nice. Breakfast good and Staff was GREAT! Was in for the basketball and nice to have a shuttle option :)
Comment from Hotel Management
15 May 2024 by Kristi, Hotel Management
Thank you for the feedback. We are happy to hear that your stay was pleasant. Hope to see you soon!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
4 Jun 2024 by Kristi, Hotel Management
Thank you for the response about your recent stay with us. Hope to see you next time.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
4 Jun 2024 by Kristi, Hotel Management
Hi Daniel, Thank you for the input. We value your input and are glad to hear your recent stay was good.
by A verified traveler
Posted 27 Apr 2024
The staff was excellent during checking in . Also had a ride free of charge to the concert we attended. Breakfast was great thank you
Comment from Hotel Management
29 Apr 2024 by Kristi, Hotel Management
We appreciate your feedback regarding your recent stay. We hope to see you in the future.Thank You,Kristi SangsteerGeneral Manager
by A verified traveler
Posted 19 Apr 2024
They has a free shuttle taking guests to the Talking Stick Amphitheater!
Comment from Hotel Management
20 Apr 2024 by Kristi, Hotel Management
Dear Michelle,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Kristi, Hotel Management
Dear Aiden,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 29 Mar 2024
We went for a concert at the talking stick amph. And we where able to walk to it, perfect stay and convenient, also fast food at walking distance too
Comment from Hotel Management
29 Mar 2024 by Kristi, Hotel Management
Dear Alma,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
