Ratings based on 233 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Great stay, even with fire alarms going off in our building in the early morning hours.
Comment from Hotel Management
4 Jun 2024 by Joleen, Hotel Management
I am very sorry about the alarms. We appreciate you letting us know about your stay and we hope you stay with us again in the future.
by A verified traveler
Posted 3 Jun 2024
Our room was clean but there was a greasy food smell we noticed. Also no coffee maker in the room. The bed had an odor but was comfortable. The room and bathroom were clean. The AC worked great. The lady checking us in was very nice.
Comment from Hotel Management
4 Jun 2024 by Joleen, Hotel Management
I am sorry about the smell, we will address and see if there is a mechanical problem somewhere or just needing fresh air.Thank you for letting us know about your stay, we hope to see you in the future.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Joleen, Hotel Management
Thank you for taking the time to give us your feedback. We hope to see you again in the future.
by A verified traveler
Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by Joleen, Hotel Management
Thank you for your review! We are happy your stay was a good one and we hope to see you again in the future.
by A verified traveler
Old hotel not aging well.
Posted 4 Nov 2023 on HotelsI've stayed here several times in the past and the property is not aging well Dark parking area, too few lamps in the room, no inroom coffee, need to ask for an ice bucket, etc. Time to try a new spot in town.
Comment from Hotel Management
6 Nov 2023 by Joleen, Hotel Management
Thank you for taking the time to tell us about your stay. We are making improvements. The buildings have recently been painted and our parking lot is being resurfaced. We have started to renovate and update. I hope you will come by in the future and have a look.
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
31 Oct 2023 by Joleen, Hotel Management
Thank you for letting us know you had a wonderful stay at our Marysville KS property.We hope to see you again in the future!
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Joleen, Hotel Management
Thank you for taking the time to let us know about your stay.I hope in the future you will give us a chance to make your stay more enjoyable.
by A verified traveler
Posted 23 Aug 2023 on Hotels
The people who work there are the best part of the experience. The facility, however, can best be described as tired.
Comment from Hotel Management
23 Aug 2023 by Joleen, Hotel Management
We really appreciate your comments regarding your stay. Our staff is incredible and will be happy be hear what you had to say.We are also going thru some renovations that we hope to have done by the end of the year.Thank you for taking the time to let us know about your stay . Please come stay with us again.
by A verified traveler
Posted 11 Aug 2023
The staff were friendly. The facility was clean. Lots of parking available.
Comment from Hotel Management
11 Aug 2023 by Joleen, Hotel Management
We are very happy that you enjoyed our stay with us. Thank you for your wonderful compliments.Please come back soon!
by A verified traveler
Posted 3 Aug 2023
Items left in room from previous stay, bed broken not flat, lighting fixtures on the walls did not work, dirty hallways and heavy gravel and dirt in parking lot, have to ask for a coffee pot and coffee, felt a little unsafe. Staff was friendly and professional - understand hotel hosts a lot of hard working people, just not a good place for traveling couples and family.
Comment from Hotel Management
4 Aug 2023 by Joleen, Hotel Management
I am very sorry that your stay was not a good experience. I will address the issues you have provided me with and make necessary changes to make the guest experience better.Thank you for your comments and we hope you will give us another chance in the future.
