Ratings based on 470 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
They did some remodeling and it looks good for the most part. There was a huge spot on the ceiling that looked awful. We were on the 3rd floor and our ice machine had a sign that said broken use 2nd floor machine. I went to the 2nd floor where that machine didn’t work either. So I thought I’ll try the one on the 1st floor but guess what it also had a sign that said use 2nd floor. The bathroom floor had dirt on it everywhere but especially under the sink and there were hairs on the toilet. They were completely booked and someone brought dogs who barked nonstop for a good 45 minutes at 10:00 at night. The person at the front desk was never out there she hid in the back and you had to stand there waiting for her to come out if you needed something. Plus our toilet didn’t want to flush either. All in all it wasn’t horrible but we also paid $157 and it could have been better too!
Comment from Hotel Management
2 Jun 2024 by tm, Hotel Management
Thank you so much for staying with us. Have a great day!
by A verified traveler
Posted 20 May 2024
I did not like the room bc the shade was broken..in most rooms. The desk chair was filthy and also broken.
Comment from Hotel Management
2 Jun 2024 by tm, Hotel Management
Thank you so much for staying with us. Have a great day!
by A verified traveler
Posted 12 May 2024
Beds were terrible. Uncomfortable.
Comment from Hotel Management
2 Jun 2024 by tm, Hotel Management
Thank you so much for staying with us. Have a great day!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
2 Jun 2024 by tm, Hotel Management
Thank you so much for staying with us. Have a great day!
by A verified traveler
Posted 25 Feb 2024
The staff was really nice and helpful
The pool was clean and warm, since it is winter it was nice to be able to swim and feel comfortable. Breakfast bar has nice options.
by A verified traveler from Bowling Green
Posted 19 Feb 2024
by A verified traveler
Posted 17 Feb 2024
Didnt arrive until midnight, glad there is a 24hr cknin, clean roon
by A verified traveler
Posted 17 Jan 2024 on Hotels
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 14 Jan 2024
Room was nice… food was good
