Ratings based on 1,103 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
It was okay
by A verified traveler
Posted 15 May 2024
Very noisy neighbors paper thin walls in could hear people walking around upstairs in all hours of the night
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced. Thank you for letting us know
by A verified traveler
Posted 12 Apr 2024
Great customer service
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback! We are glad you enjoyed your stay!
by A verified traveler
Posted 12 Apr 2024
I checked in and checked right back out- i was reluctant to even check in because of how the property looked when i pulled up. These are run down apartments surrounded by very sketchy looking individuals. As soon as we walked in our room we were hit with the smell of cigarette smoke (a non smoking room) I’m 4 months pregnant and didn’t want to be sick or risk my babies life so we left immediately. There is no front desk so we had to talk to a lady through a zoom video meeting. She was extremely short and unfriendly. Don’t waste your time or money staying here. Very scary. Dont trust the 7 stars- they’ve obviously paid for good reviews.
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced - we'll work hard to address the areas of your concerns. Thank you for letting us know
by A verified traveler
Posted 12 Apr 2024
At this property if you check in after hours you have to go through a operator on a virtual kiosk, my room needed to be redone like the carpet was long over do for new carpet there was a questionable stain on the carpet that might have been blood, the area this hotel was in was cool, fyi if your looking for a cheap hotel for a night pass this one up and go with extended stay or best western
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced - we'll work hard to address the areas of your concerns. Thank you for letting us know
by A verified traveler
Posted 10 Apr 2024
A bit far from restaurants.
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay outside the location to restaurants.
by A verified traveler
Posted 10 Apr 2024
Well to tell he truth i was creeped out there was a women out side the door to my room the whole night with a b a bunch of boxes and she was there every time i opened the door i could not get a hold of anyone in the office and couldn't sleep
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced. Thank you for letting us know
by A verified traveler
Posted 9 Apr 2024
Discusting, dirty,massive gagging smoke s.ell, dirty sheets, poor maintain ence, aweful virtual che k in, hard to find room, very run down. I would rathersleep in my car.
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced - we'll work hard to address the areas of your concerns. Thank you for letting us know
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced - we'll work hard to address the areas of your concerns. Thank you for letting us know
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
29 May 2024 by Katherine, Hotel Management
Thank you for your feedback. We are sorry to hear of the issues you experienced - we'll work hard to address the areas of your concerns. Thank you for letting us know
