Ratings based on 968 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
This one of best hotels we have visited in years of international travel. If you go to Tokyo stay here.
by A verified traveler
Posted 23 Apr 2024
Beautiful luxury property. Best breakfast buffet in Tokyo. Amazing location.
by A verified traveler
Posted 22 Apr 2024
Great hotel, breakfast buffet delicious, and staff professional and friendly, love the little entry and exit from the station straight into the hotel, great for trips out. Would definitely recommend
by A verified traveler
Posted 21 Apr 2024
Excellent location with top notch service by the hotel staff. Highly recommended.
by A verified traveler
Posted 17 Apr 2024
In all our travels we never stayed in better hotel than this one.
by A verified traveler
Posted 16 Apr 2024
Amazing property, even though next to busy Tokyo station but still very quiet. Super clean with friendly and professional staff. I would highly recommend this property and if I go back to Japan, I’ll be sure to stay here again.
by A verified traveler from los angeles
Posted 15 Apr 2024
The location was great! Bed was very comfortable and hotel was very clean. The only negative review is the breakfast buffet.
by A verified traveler
Posted 14 Apr 2024
Great hotel. Great service.
by A verified traveler
Posted 13 Apr 2024
Provided one of the best food with Tokyo 5 stars hotels, especially the japanese style food.
by A verified traveler
Posted 11 Apr 2024
Great hotel, just wish we were able to stay longer. Beds were comfortable, staff was nice and helpful, and the ease of catching a train the next morning was a breeze. We will definitely stay again the next time we are in Tokyo.