Ratings based on 960 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Very excellent staff
by A verified traveler
Posted 4 May 2024
Staff excellent. Lots of dining options nearby hotel. Excellent transport hub.
by A verified traveler from Anchorage
Posted 4 May 2024
Everything was great, city-train view & accessibility.
When tak8ng showers, be careful not to slip as the bathtub is slippery.
by A verified traveler
Posted 2 May 2024
Very pleased!
by A verified traveler
Posted 1 May 2024
Nice, well located hotel. Great views of Tokyo Station from 27th floor.
by A verified traveler
Posted 1 May 2024
Nowhere closer to be by Tokyo Station as it is right there. Easy to travel around from this location. Room amenities were on par and the hotel was very quiet.
by A verified traveler from Anchorage
Posted 1 May 2024
This is our favorite hotel!
by A verified traveler from Richmond Hill
Posted 30 Apr 2024
Convenient location; friendly and helpful staff except that the room cleaning service has yet to be improved
by A verified traveler
Posted 30 Apr 2024
This was such a convenient location, right at the exit from Tokyo station.
It was beautiful and clean inside, and the room was on the larger size by Tokyo standards, with a great view of the city.
The staff were very helpful, even when booking a taxi for 5am pickup. We had a very pleasant stay here.
by A verified traveler from Richmond Hill
Posted 29 Apr 2024
