Ratings based on 15 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mountain View
Posted 1 May 2024
The stuff where amazing , always helpful and friendly. Anything you ask they respond with no issues. We loved the breakfast and how authentic is the hotel it self. Room are very spacious and clean.
But mostly we loved the location , so quite and the gardens around the hotels are so beautiful
by A verified traveler
Posted 1 Oct 2023 on Hotels
by A verified traveler
Posted 1 Jul 2023
Nice hotel
by A verified traveler
Could be better
Posted 30 May 2023 on HotelsThe pros; the reception staff were friendly and welcoming, eager to be helpful. The room was small but clean, quiet and comfortable. The restaurant was very good. The grounds are beautiful. Parking easy and free.
The cons; the hotel is tired and although claims to be 5*, but having stayed in many - I can see the differences. Twice we waited too long for drinks (€15 a spritz is certainly 5* pricing), needing to repeat our order to eventually get them - despite the hotel not being busy. Breakfast wasn't great - fresh fruit was very small slices (eg 1-2 strawberries sliced) all on a small plate which quickly ran out. We also waited far too long for coffees and the hot omelette - which arrived as we were leaving (only 3 other tables occupied on that day). Just not 5* service. The final negative was the €50 per person per use of the onsite "spa", a lukewarm jacuzzi, 2 saunas and a steam room. Having been told this was included when we asked, we were very surprised to be charged and had to negotiate the removal of the charge, which to their credit was done under the circumstances. However it made an uncomfortable end to an already under-par stay. The cost should be made clear, there was plenty of opportunity to explain the cost to us both at the main reception and at the spa reception. There was also nothing about it in the room information, which I always read thoroughly.
We spent 10 days in Puglia, there are better places to stay for less cost.
by A verified traveler
Posted 11 May 2023
Extremely beautiful and tranquil atmosphere - extremely comfortable bed and bedding. Good restaurant - but might be more visible on the website - especially that it is closed on Sundays.
by A verified traveler
Posted 20 Sep 2022 on Hotels
by A verified traveler from AUSTIN
Posted 11 Aug 2022
Amazing breakfast options and very friendly staff.
by A verified traveler
Posted 11 Jun 2022
by A verified traveler
BUENA ALTERNATIVA
Posted 26 Jul 2023 on HotelsEs una muy buena opción para recorrer la parte norte de la Puglia.
by A verified traveler
Mitigé...
Posted 21 May 2023 on HotelsSejour d une nuit au cours d un periple dans les Pouilles.
La reception est parfaite.
Nous avons eu une chambre côté parking et route et aussi sur de petites vignes et le restaurant.
Nous avons pris l option massage, parfait également et avons profité du spa.
Dans les moins:
Les boissons dans le mini bar sont payantes et pas de bouteilles d eau gratuites...5€ la bouteille d eau de 50cl.
Pas de clim dans la chambre, nous avons ouvert la fenetre et avons eu droit aux aboiements du chien une partie de la nuit.
Le diner est sans plus (par rapport au standing de l hotel), le service est tres bien, le vin est bon.
Idem pour le ptit dej.
Surprise au moment du depart:
- le prix des bouteilles d eau
- l utilisation du spa apres les massages, est facturé 50€ par personne! Et personne ne nous a annoncé le prix!
