Ratings based on 230 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
The staff and breakfast were great!
Comment from Hotel Management
31 May 2024 by Teryn Golden, Hotel Management
Thank you for your kind words, we are so glad that you enjoyed our hotel!
by A verified traveler from Denham Springs
Posted 28 May 2024
The staff was very pleasant and helpful. The room was clean.The bathroom was a little small, but the beds were comfortable.There was an armchair and a desk chair, which was great as we were visiting family.There was a good size pool, and it was clean. The lobby, outdoor area, bar and restaurant were attractive.The food was very good. The complimentary breakfast was great! The price was reasonable, and we were able to bring our small dogs. We'll definitely stay the next time we visit Marshall.
Comment from Hotel Management
29 May 2024 by Teryn Golden, Hotel Management
We are so glad that you enjoyed our hotel so much. Thank you for your compliments! We are looking forward to seeing you next time you are in the area!
by A verified traveler
Posted 28 May 2024
Staff was very friendly
Sheets and towels were soft
Comment from Hotel Management
28 May 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback.
by A verified traveler
Posted 27 May 2024
Enjoyed my say.
Comment from Hotel Management
28 May 2024 by Teryn Golden, Hotel Management
Thank you for your kind words!
by A verified traveler
Posted 22 May 2024
The smell in this hotel is horrid, no elevator to second floor where all the double bed rooms are so you have to haul your luggage up the stairs. The room's A/C was not working and smelled weird. The entire place seemed sketchy.
Comment from Hotel Management
23 May 2024 by Teryn Golden, Hotel Management
I am sorry that you did not have the best experience at our hotel. Your complaints have been addressed with our management team and will be looked into.
by A verified traveler from Flower mound
Posted 13 May 2024
Nice and clean. Newly remodeled. Friendly staff. Great restaurant with great bar. Nice outdoor seating area. Pet friendly. Excellent rates. Couldn’t be happier
Comment from Hotel Management
14 May 2024 by Teryn Golden, Hotel Management
Thank you for your many compliments! Our staff works very hard in order to provide you with the best experience possible. We look forward to seeing you again the next time you are in the area!
by A verified traveler
Posted 13 May 2024
Beds are comfy. Clean. Only 1 night, but all was perfect
Comment from Hotel Management
14 May 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback. We are so glad that we were able to exceed your expectations!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Teryn Golden, Hotel Management
Thank you for your excellent review. We look forward to hosting your next stay to Marshall.
by A verified traveler
Posted 5 May 2024
Easy on off access. Friendly people. Clean rooms !
Comment from Hotel Management
6 May 2024 by Teryn Golden, Hotel Management
Thank you for completing our survey. We are overjoyed to see that you had the best stay with us! We look forward to hosting your next stay in Marshall.
by A verified traveler
Posted 2 May 2024
Stopped in the middle of a huge thunderstorm while on a bike trip. Staff worked to prepare a room for early check in since i was cold and wet.
Beautiful room! Lovely property. Highly recommend.
A
Comment from Hotel Management
3 May 2024 by Teryn Golden, Hotel Management
Thank you for such an outstanding review! I'm so glad that our staff was so accommodating to you! Should you ever find yourself in the area, we hope you will stop by!
