Ratings based on 262 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Nice and quiet. But Beach needed more sand. And Clean and very accomodating
Comment from Hotel Management
11 Jun 2024 by Brent, Hotel Management
Sarah, it was indeed a pleasure to have you as our guest. I want to also thank you for taking the time to share feedback on your visit and especially for highlighting your recommendations on the beach. I have shared your comments with our Operations Team so that they can determine how best this can be immediately addressed.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by brent, Hotel Management
Mary, thank you for taking the time to share feedback on your recent visit. We look forward to seeing you again.
by A verified traveler
Posted 26 May 2024
Everybody was very kind and helpful. The room was clean and large. It’s priced a little high, but at least it’s safe and clean and there’s plenty to do!
Comment from Hotel Management
4 Jun 2024 by b, Hotel Management
Dana, Thank you. We trust we will have the pleasure of having you as our guest in the near future
by A verified traveler
Posted 22 Feb 2024
Lovely property, very helpful staff. Dining in was a fairly pricey affair. But then again the whole of Abacos is not an easy place to find reasonably priced restaurants. The island has yet to really recover from the terrible hurricane in 2019. The Resort is an oasis of neatness and order compared to much of the island. I do hope Abacos continues to make progress, it is a lovely place and the people are so kind and helpful.
Comment from Hotel Management
22 Feb 2024 by Brent, Hotel Management
Paul thanks for taking the time to share feedback on your experience at our Resort. Thanks for your kind sentiments in describing our Resort as an oasis. We continue to work on improving all our guests' amenities to ensure a positive experience.
by A verified traveler
Posted 17 Jan 2024 on Travelocity
Comment from Hotel Management
22 Feb 2024 by Brent, Hotel Management
Charles, thanks for your feedback. We hope to see you again soon.
by A verified traveler
Posted 15 Jan 2024 on Hotels
Great spot but very pricey!
Comment from Hotel Management
16 Jan 2024 by Brent, Hotel Management
Henri, thanks for taking the time to provide feedback on your recent stay at our resort. We trust that we will have the opportunity to welcome you back on a future visit.
by A verified traveler from Chicago
Posted 13 Jan 2024
Great place. The staff is incredible and the food at the terrace fantastic.
Comment from Hotel Management
16 Jan 2024 by Brent, Hotel Management
Richard, thank you for your 5-star review! We hope to see you again on your return visit to Abaco.
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
22 Feb 2024 by Brent, Hotel Management
Leslie, sorry we did not meet your expectations. We hope that on your next visit, your experience will be more rewarding and exciting.
by A verified traveler
Royal Bahamian Boondoggle at Marsh Harbour Airport
Posted 15 Dec 2023 on HotelsDriven by an emergency generated by Delta, we were forced by miscommunication between Delta, its subsidiary Endevour Air, and the Marsh Harbour Airport. While every other plane landing at MHH was turned around loaded with passengers, DL5111 sat on the apron for hours ultimately squandering its opportunity to return to ATL. Delta’s own app communicated confusion with announcements indicating delays. Eventually the airport drove us customers away announcing cancellation of the flight and closing the airport allowing no lingering. If weather had been a factor denying #5111 taking off, it certainly didn’t impede all the other flights to leave.
Comment from Hotel Management
18 Dec 2023 by Brent, Hotel Management
Hi Paul, we are indeed disappointed in the inconvenience caused to you due to your airline's inability to return to Atl. I am confident that Delta would have analyzed all its options before deciding to cancel its flight. Although the hotel was not directly involved with the airline's decision it had a not-so-positive impact on your highly anticipated plans to return home. We hope that you were able to make the very best of your extended stay in the Abacos despite the travel delay! We look forward to your return in the not to distance future.
by A verified traveler
Posted 15 Dec 2023
Great lication
Comment from Hotel Management
16 Jan 2024 by Brent, Hotel Management
Brett, we are happy to learn that you had a great time at our resort and your positive review of our location. Come back and see us soon!
