Ratings based on 363 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
Very charming and perfectly located for enjoying the lovely town of Cassis. Hotel staff were very pleasant and helpful.
by A verified traveler
Posted 15 Oct 2023 on Hotels
by A verified traveler
Posted 20 Sep 2023
Wonderful hotel. This was our fifth visit and we would highly recommend it.
by A verified traveler
Posted 20 Jul 2023
really nice stay at this hotel, amazing view and location. The only downside was that it got very hot in the room as the air conditioning was quite weak.
by A verified traveler
Posted 12 Sep 2022 on Hotels
by A verified traveler
Posted 26 Jun 2022
Staff are lovely, the hotel is in a great spot. However the bathrooms look dirty.
by A verified traveler
Posted 3 Jun 2022
The Wi-Fi was not good.
by A verified traveler
Posted 26 Apr 2022
by A verified traveler
Posted 4 Nov 2021
Location and quality
by A verified traveler
Posted 11 Sep 2021
DO NOT STAY HERE.
The hotel advertised our booking as a superior room however on check in we were given a room that was not one of the "superior" ones and instead the smallest room of the hotel, which had built in smell of constant cigarette smoke. It is above a nightclub with loud music until 2am every night.
The lights in the bedroom didn't work and we had to ask maintenance to come and fix them. In general the room is very tatty with paint peeling and marks throughout.
The reception staff were beyond rude and did nothing to fix any issue or appease the concerns.
I would never stay here again and strongly suggest against others staying there.
Only plus is the location is very central but then you get a lot of noise.
Comment from Hotel Management
11 Sep 2021 by Caroline, Hotel Management
Hello Madam,
We are sorry that your stay did not live up to your expectations but on your reservation it was rated classic room we have therefore assigned you a classic room and as we were full it was impossible to change you room.
For the problem of light, we quickly sent you the technician to repair the problem when I told you about the noise when you arrived Cassis is a lively village especially in this summer period with all the amenities nearby that can cause problems. noise pollution like any city center.
Best regards
The reception
