Ratings based on 844 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Pleasant stay for one night
Posted 11 Mar 2021 on HotelsEverything was good, only the room is little bit too small to move the chair and you might hear cars from the road, but overall good experience. If you don't mind walking for 40 mins, you can get to city center. Currently, you can get takeaway breakfast to your room because of covid. Breakfast: baguette, jam, butter, small sweet pastry and drink of your choice.
Comment from Hotel Management
18 Mar 2021 by Coralie, Hotel Management
Dear Mathieu,
We thank you to take the time to tell about your stay in our hotel. We trying to turn the best experience when you come in Kyriad Hotel Palais des Congrès Vélodrome. And we hope that is the case.
Best regard.
by A verified traveler
good
Posted 8 Jan 2021 on Hotelspretty good, very clean, staff were very helpful
by A verified traveler from Marseille
Posted 25 Aug 2020
Personnel de l'accueil très agréable, souriant, serviable
Comment from Hotel Management
31 Aug 2020 by Coralie, Hotel Management
Bonjour,
Nous vous remercions d'avoir pris le temps de noter notre hôtel.
Belle journée.
by A verified traveler
Deposit problem
Posted 14 Aug 2020 on HotelsBlocked 2 of my partners card by trying to authorise a payment for a deposit. This deposit Is not even stated before booking your hotel. You have to pay 100€ upon arrival as guarantee which is so stupid. First card payment was attempted 3x because apparently it was declining, my partner called his bank and 300€ was taken out of the card And his second card €100 was taken out as he attempted it once. Very unhappy with this service.
Comment from Hotel Management
23 Aug 2020 by Coralie, Hotel Management
Hello,
We are sorry for this technical incident unfortunately we are obliged to ask for a guarantee for the room however we hope that you had a pleasant stay in our hotel.
Yours truly.
by A verified traveler
Posted 2 Aug 2020 on Hotels
Comment from Hotel Management
31 Aug 2020 by Coralie, Hotel Management
Bonjour,
Nous vous remercions d'avoir pris le temps de noter notre hôtel.
Belle journée.
by A verified traveler
Posted 14 Mar 2020 on Hotels
by A verified traveler
Posted 10 Mar 2020 on Hotels
Enjoyed staying there more then some other hotels in Marseille with higher prices. Particularly enjoyed watching a large TV with additional sports channels which are not available in many other hotels.
by A verified traveler
Posted 28 Jan 2020 on Hotels
by A verified traveler
Great hotel with helpful staff
Posted 27 Jan 2020 on HotelsWould highly recommend to anyone visiting Marseille
