Ratings based on 269 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023
Definitely not 4 star. Sub standard, cramped rooms.
Comment from Hotel Management
15 Jan 2024 by Julie, Hotel Management
Dear Nicola,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Julie Rimet, Responsable Hébergement - Novotel Dijon Sud.
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Julie, Hotel Management
Monsieur Rafal,Merci pour votre retour positif sur notre établissement.Au plaisir de vous revoir rapidement au cœur des vignes de Bourgogne !A bientôt,Julie Rimet, Responsable Hébergement - Novotel Dijon Sud.
by A verified traveler
Posted 29 Aug 2023
by A verified traveler
Posted 30 Jul 2023 on Hotels
by A verified traveler
Posted 24 Jul 2023 on Hotels
by A verified traveler
GREAT STAFF TERRIBLE FOOD
Posted 26 Jun 2023 on HotelsSuper friendly staff - couldn’t have been any nicer. The rooms are clean and comfortable and exactly what you would expect from a chain hotel. The only thing that lets it down - and it lets it down BADLY to the extend we wouldn’t stay here again is that the food is appalling. You have no choice in this area but to eat at the hotel and sadly it is dire.
by A verified traveler
Posted 24 Jun 2023 on Hotels
by A verified traveler
Posted 2 Jun 2023
Used it in the past and will use in the future.👍
by A verified traveler
Handy location, otherwise avoid
Posted 1 Jun 2023 on HotelsHandy location just off the main Toll Road, staff were helpful but this is a very very tired Hotel with a dreadful smell in the corridors !
by A verified traveler
Posted 6 Apr 2023 on Hotels