Ratings based on 56 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Very good stay
Comment from Hotel Management
12 May 2024 by Rachida Arifi, Guest Experience Manager, Hotel Management
Dear Robert,Thank you for such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Thanks for choosing Sol Oasis MArrakechBest wishes,Rachida Arifi, Guest Experience Manager
by A verified traveler from Oak Park
Posted 17 Apr 2024
Everything about our stay was amazing, starting from the welcome down to when we left. We enjoyed every bit of it and would stay here again!
Comment from Hotel Management
20 Apr 2024 by Rachida Arifi, Guest Experience Manager, Hotel Management
Dear Aisha T,Thank you for taking the time to share such a positive review.Your glowing remarks on the room's cleanliness and the overall condition of our hotel fill us with pride, as we continuously strive to maintain an environment that is both pristine and welcoming. It's heartwarming to know that our attentive service met the mark in making your stay exceptional. We're thrilled that the amenities provided in your room contributed to a comfortable and memorable visit, reflecting our dedication to offering an oasis of comfort and style.It would be our pleasure to have you return on another occasion. Thanks for choosing our Sol Oasis Marrakech.Very best wishes,Rachida Arifi, Guest Experience Manager
by A verified traveler
Posted 7 Apr 2024
It is a fantastic resort, the entertainment is great, staff are superb and my kids LOVED the kids club! The staff at the kids club knew my son’s name and would make a point of saying hello, which is really personable! Overall I would definitely come back again and would recommend the place!
Comment from Hotel Management
10 Apr 2024 by Rachida Arifi, Guest Experience Manager, Hotel Management
Dear Rajeeb Kaur,Thank you for your kind feedback.The echoes of joy from our entertainment team are as lively as the Atlas Mountains, knowing they contributed to your fantastic resort experience. It’s wonderful to hear that our staff made such a memorable impression, greeting your son by name and providing that personal touch we're so proud of. Your mention of the kids club fills us with pride, as our Sol Tribe always aims to craft unique experiences for our younger guests, igniting their imagination in The Kidsdom. We're over the moon to know that your little ones had a blast!It would be an absolute pleasure to welcome you again in the future. Thanks for choosing our Sol Oasis MarrakechBest regards,Rachida Arifi, Guest Experience Manager
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Wonderful, attentive staff.
My family was sick when we stayed (not because of the hotel) and they couldn't do enough to help us.
Beautuiful grounds, lovely room. Amazing view of snow capped mountains. Great food. Wonderful stay. I just wish we were well enough to enjoy it more.
Comment from Hotel Management
5 Apr 2024 by Rachida Arifi, Guest Experience Manager, Hotel Management
Dear Rebecca,Thank you for sharing this review.It warms our hearts to hear how our attentive staff were there to support you and your family during your time of need. Immersing yourselves in the beauty of our gardens and the awe-inspiring views of the Atlas Mountains must have been quite the balm, even when under the weather. We're thrilled that the delicious flavors from our diverse culinary offerings added to the enjoyment of your stay. Your kind words on room cleanliness and hotel condition are much appreciated and reflect our dedication to creating a pristine oasis for our guests.We hope that you will return on another occasion. Thanks for choosing our Sol Oasis MarrakechBest wishes,Rachida Arifi, Guest Experience Manager
by A verified traveler
Posted 31 Mar 2024
Very pretty hotel, with friendly and helpful staff. Good food options including a pasta station and wood fired pizza every night. Free shuttle bus into Marrakech city
Comment from Hotel Management
31 Mar 2024 by Rachida Arifi / Guest Experience Manager , Hotel Management
Dear Sam,Thank you for your complimenting review on this prestigious platform. We are very happy to read that you had a great time at our hotel, and our products and services were meeting your expectations, notably the good food, the friendly and helpful staff and the free shuttle bus.Positive comments are very motivating for our teams as it helps us in continuing to strive for excellence in everything we do.We look forward to welcoming you back.Thank you for choosing the Sol Oasis Marrakech. Yours sincerely,
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Rachida Arifi / Guest Experience Manager , Hotel Management
Chère Melanie Evita,Nous tenons à vous remercier d'avoir pris le temps de nous faire part de votre expérience et de nous avoir si bien notés ! Vos commentaires nous sont précieux.Nous apprécions sincèrement l'excellente note que vous nous avez accordée qui reflète bien le dévouement de notre équipe qui travaille avec passion pour rendre chaque séjour mémorable. Dans l'attente du plaisir de vous accueillir de nouveau, Merci d'avoir choisi le Sol Oasis Marrakech
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Rachida Arifi / Guest Experience Manager , Hotel Management
Dear Jo,Thank you for taking the time to share your feedback about your stay at Sol Oasis Marrakech.According your rating, it seems that you had a good time with us and we are glad about it.We hopr to have the chance to welcome you back sometime in the furure.Thanks for choosing Sol Oasis MarrakechBest regards
by A verified traveler
Posted 6 Mar 2024
The personal touch provided. My husband and I were slated to arrive after the dinning room closed. The staff knowing this made plates for us with water and drinks.
There was also a hand written note welcoming us.
The room was clean, the property beautiful and well kept. And the pool was heated in the spa room. Loved every moment spent there!
Comment from Hotel Management
17 Mar 2024 by Rachida Arifi / Guest Experience Manager , Hotel Management
Dear Judith,Thank you very much for taking the time to share your experience at Sol Oasis Marrakech and for the top score you granted us. We are glad to read that you and your husband have enjoyed your stay with us and will surely extend your appreciation to all our team. I'm sure that they are grateful for mentioning their good work and thank you for that. We can assure you that our guest’s satisfaction is our top priority and nothing is much trouble for us to obtain it. We hope to welcome you back in the future. Thanks for choosing Sol Oasis Marrakech. Best wishes.
by A verified traveler
Posted 16 Feb 2024
Couldn’t fault it. Great food. Great staff. Great entertainment.
Comment from Hotel Management
29 Feb 2024 by Rachida Arifi / Guest Experience Manager , Hotel Management
Dear Caroline,Thank you for sharing your feedback with us.We are very pleased with your opinion. Thank you very much!We are delighted that you enjoyed your stay.The whole team is proud to receive your compliments about their great work, the great food and the great entertainement.We look forward to welcoming you back for another great experience.Thank you for choosing the Sol Oasis Marrakech. Yours sincerely,
