Ratings based on 50 Verified Reviews

4.8 out of 5
70% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Lovely place, lovely people.

Posted 18 Feb 2024 on Hotels
This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Comment from Hotel Management
29 Feb 2024 by Alain and the team, Hotel Management
Hello and thank you again for your confidence, you have put sunshine in the heart of the team, they are happy to have been able to provide you with a beautiful stay and proud of their services. Thank you once again.
5 out of 5
by A verified traveler

Amazing find

Posted 18 Jan 2024 on Hotels
Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Comment from Hotel Management
29 Feb 2024 by Alain and the team, Hotel Management
The staff would like to thank you and look forward to welcoming you back with open arms to repeat this positive experience. Alain and his team
5 out of 5
by A verified traveler

Posted 29 Sep 2023 on Hotels
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Comment from Hotel Management
12 Oct 2023 by Alain, Hotel Management
What a pleasure to read you, a thousand thanks to Alain and his incredible team.
5 out of 5
by A verified traveler

5 Nights at the Eloise

Posted 12 Nov 2022 on Hotels
We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Comment from Hotel Management
20 Nov 2022 by Alain, Hotel Management
Merci
5 out of 5
by A verified traveler

Posted 25 Jun 2021
My family of 5 stayed in this breathtaking Riad June 26th - June 30th 2021.it was amazing felt like we were in paradise. The overall feeling you get is like a spa feeling even the birds in the morning singing for you. It was a slice of paradise. The owner Alain went above and beyond for my family. My son with Autism was included in everything and Alían was Awsome dealing with a special needs guest. Even had treats of candy for my son. In the morning you are greeted by a fresh homemade beautiful breakfast. My family had the most relaxing amazing 4 days in this diamond in the rough hidden Gem. I highly recommend this Riad to everyone who wants a great experience. My family will definitely be going back ❤️❤️
Comment from Hotel Management
21 Aug 2021 by Alain, Hotel Management
thank you very much for your encouragement in these difficult times. You have given us courage and friendship. Thank you a thousand times
5 out of 5
by A verified traveler

Posted 28 Oct 2019
Alain, Mina and the rest of the house could not have been more welcoming, kinder, or more fabulous. The riad is beautiful, our room was exceptional and our stay was amazing. Thank you
Comment from Hotel Management
28 Oct 2019 by Alain , Hotel Management
Hello for making my day so wonderfully great thanks so much Alain
3 out of 5
by A verified traveler

Posted 17 Aug 2019 on Hotels
Comment from Hotel Management
5 Sep 2019 by Alain, Hotel Management
Merci pour votre rédaction Malheureusement nous n avons pas pu être présent lors de votre séjour et cela se voit avec vos notes Encore toutes nos excuses et j espère que votre séjour vous a apporté quelques bons souvenirs Alain
5 out of 5
by A verified traveler

Posted 17 Jul 2019
Beautiful and clean! Welcoming and very good location to Médina.
Comment from Hotel Management
2 Sep 2019 by Alain, Hotel Management
Thanks because that make pleasure Alain
4 out of 5
by A verified traveler

Friendly atmosphere

Posted 19 Apr 2019 on Hotels
Alain and Anima are very friendly and helpful hosts. We had a cooking class with Anima which was fun and interesting as we shopped in her local market. We had a standard room which is very small (barely room for one suitcase). We would suggest a larger room if you plan to stay more than 1 night. Mattress could be improved with a topper. The rooftop terrace is comfortable to spend a quiet afternoon or evening. Lovely little Riad but could use a little TLC. A little out of the way but we felt safe enough.
Comment from Hotel Management
1 May 2019 by Alaun, Hotel Management
Hello thanks for your review and I hope a next time Alain and the staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Coventry, United Kingdom

nice staff, nice experience

Posted 6 Jan 2018
Although the location of the place is kind of remote, Mina and the owner are so nice. And when I got a problem, they solved it quickly. I would say this hotel is highly recommanded.
Comment from Hotel Management
9 Jan 2018 by Alain, Hotel Management
Thanks you so much That is good for our hard