Ratings based on 350 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Outstanding.
We stayed in a junior suite 28 April to 1st May and loved every minute. Professional and friendly staff, superb food and amazing wine. The Moroccan wine list is excellent.
Many thanks to Ismail who served us every night at dinner, great humour and a fabulous personality. Keep up the running! The MDS awaits.
The staff at reception are just so good and make you feel welcome and at home. Finally Kudos to the Hotel Manager, often visible, talking with the guests, making sure everything is okay in a low key, confident manner. He should be confident, the grounds are beautiful, the rooms are lovely (we had a 2.5m wide bed!) and everywhere you walk is filled with birdsong and beauty. It’s a really special place.
It was so good we booked another stay in October!
by A verified traveler
Posted 29 Mar 2024
The staff were incredibly accommodating and went out of their way to be helpful.
The room was spotless and provided a cosy and inviting atmosphere that made it easy to relax. Additionally, the location was perfect for getting away from the hustle and bustle of the city and finding some much-needed peace and quiet.
by A verified traveler
Posted 1 Mar 2024
We had a wonderful stay at Les Deux Tours. What a beautiful hotel! The food, the staff, service, facilities and decor were fantastic. Highly recommend!
by A verified traveler
Beautiful stay. Special place.
Posted 28 Feb 2024 on Hotels3-night stay, following time in Marrakesh’s medina and the Atlas Mountains. Total escape. Very relaxing and a world away from the hustle and bustle of the Medina. Extremely happy with our room, well-measured service - unobtrusive, very friendly, always there when needed but not OTT. Beautiful shared spaces, thoughtfully arranged. One thing to remember if you are travelling without children - this is not an adult’s only hotel and the pool is for everyone, so of course sometimes children will play with some noise. But plenty of other spaces around the grounds if you are looking for total silence.
Would definitely stay here again and definitely recommend if you are weighing up where to choose. All the conveniences of a larger hotel but with the individual care and attention of a smaller boutique property.
by A verified traveler
Posted 21 Feb 2024 on Hotels
The hotel is beautiful. We spent four days and still had parts we had not explored. Loved that every room is different. The staff at Salammbo for breakfast is lovely and they treated us like family. The evening service was a bit slow but the food amazing and always on point. We loved the overall stay. Beautiful property! The rooms are very clean and well maintained and we had a beautiful view from the room and balcony. If you’re looking for a peaceful stay away from the busy Medina, this place is very peaceful. They have a great pool. I asked for a blowdry from the spa and that would be my only negative feedback. For the price I paid it was a very basic blow dry and I was not at all happy with my hair. I told the spa services but they didn’t do anything about it.
by A verified traveler from Dulles
Posted 28 Jan 2024
I adore this place and come every year. Friendly welcoming staff, gorgeous property, great food and entertainment options. Won’t stay anywhere else in Marrakech!
by A verified traveler from Pasadena
Posted 10 Dec 2023
Love the architecture and old Morocco feel,.. plus the gardens. A magical place!
by A verified traveler
Posted 29 Nov 2023
A most beautiful property with unique ideas all around the grounds. The gardens were so well kept and the gardener explained what they were doing with their plants and trees.
Totally relaxing and the staff were all extremely helpful and friendly. Highly recommended.
The only point to note is that you have to take a 20mintaxi/Shuttle to get into the Medina or Guilez if you wish to go our of the hotel grounds. Easily arranged for about eur12 each way.
by A verified traveler
Posted 17 Oct 2023 on Hotels
Great hotel to stay however if you have cat allergy or scared of cats please refrain from staying at this hotel. They have 4-5 cats. The cats would crawl under the table while we were having breakfast and they would run along the restaurant, was near the pool basically everywhere there were cats. Had I known they had so many cats I would not have chosen to stay at this hotel. On the hotel information they stated pets not allowed but yet they have cats in the bar, in the restaurants, the area near the pool, garden and even in the reception area. So appalling and scary experience.
Comment from Hotel Management
19 Oct 2023 by wafa, Hotel Management
Dear Guest,We thank you for sharing your experience. We are glad that you found our hotel a great place to stay and giving a rating of 8/10.We are sorry to learn of your cat allergy. Indeed, we have 3 cats and others animals : turtles, peacocks, goats and a lot of birds… As you know, our Les Deux Tours is located in the countryside. Letting our animals free is part of our spirit and philosophy. We would like if we may to underline ((for the Expedia readers), the fact that indeed small pets are always welcomed, as indicated in our website.Kind regardsWafa
by A verified traveler
Posted 2 Oct 2023
I really wish I could give this place 5 stars. The property is really lovely. The suite was private and beautiful and the service was attentive but not overly so. The food was also pretty good by Moroccan standards.
Unfortunately the very first morning, we left for breakfast and when we came back, the room was cleaned and bed was made etc but $200 had been taken from our bags. Not a huge sum of money and frankly the person could have taken a lot more. But the cash was deep in some bags and it's just really upsetting and creepy that someone had gone through all of our stuff. Plus for a fairly high end and expensive property, I really didn't think theft by staff would be such a problem.
We informed the administration and they told us they conducted an investigation and searched their staff but didn't find anything. I understand that, I didn't expect it to be recovered anyway but it's just very upsetting that it happened and I have no choice but to give 2 stars. Just left a bad taste in the mouth. I looked through other reviews and this does not seem to have happened to anyone else either, guess we were just very unlucky
Comment from Hotel Management
6 Oct 2023 by Eros Abrile Managing Director Les Deux Tours Hote, Hotel Management
Dear Guests,Thank you very much for having selected Les Deux Tours for your stay in Marrakech. With this message I would like to share with you our frustration for the unfortunate episode you have reported. As you said our investigation did not provide any elements which can confirm what has really heppened.As you have noticed at Les Deux Tours we do not register any other comments in relation of this kind of event and that is why we are very surprised and speechless.Our team members are very trusted emplyees who have been with us for a very longtimes.The house provides at guests' disposal safety deposit boxes in every accomodation and as everywhere in the world it is always recommandable to make good use of them no matter the quality and level of the property.We understand that you have decided to leave an important amount of cash outside the safe during your stay, despite we do not believe that our team members could have done this, we undestand that this could have been a tentation for any human been.We respect your position and pleased to have the opportunity to reply to you in public. It is, as you could understand, difficult for us to take financial and moral responsibility for this.It is a shame that you have decided to rate the property with 2 because of this, I think we should separate the hotel performances and an unlucky life event.By experience guests are very much concentrated on their trip and frequelty leave money and personal belongings in unexpected places overall while travalling in town. It is not uncommon for us to find lost valuable items in unexpected places.I sincerely hope to have the opportunity to welcome you again in order to re-establish your confidence in our proprety.Wishing you all the best,
