Ratings based on 532 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Lovely setting. Quiet and relaxing.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 24 Mar 2024
Having travelled across the world for over 40 years, the Four Seasons Marrakech is the best hotel we have stayed in. This is our second visit (and our 3rd will likey be booked in the near future) and from arriving to departure, the customer service is outstanding across all departments from Reception, housekeeping to gardeners and pool staff. The Front of House Manager in particular was very helpful when we arrived. We received a complimentary upgrade to a Garden Suite which was stunning. The quality, decor and size was fantastic. The room is kitted out with all the items you need including toiletries, quality hairdryer, quality towels, iron and ironing board. The daily housekeeping service was also outstanding and the staff quickly determined your daily programme which made the housekeeping discreet and not in your way. The turn down service was ditto! The gardens are beautifully kept as are the pool areas. The pool staff are also fantastic, courteous and professional. The pool towels are quality and you even get sunhats and suncream if you want it. The treats given at the pool were delicious. The hotel is very safe with professional security staff at the secure gated entrance. Taxis costed from 50 Mad to 100 mad depending on where you were going. We did have one issue with a driver trying to overcharge, we contacted the hotel via fantastic WhatsApp and they quickly sorted it out and apologised for the taxi miscommunication. We had a fantastic holiday and highly recommend!
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Dear Derek, Thank you so much for this detailed review. I have made sure to share it with Amina at the front desk.Please contact me anytime if you need anything in the future! Sincerely, Holger Frehde, Regional Director of Sales & Marketing
by A verified traveler
Posted 23 Feb 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Thank you
by A verified traveler from Greenwich
Posted 29 Jan 2024
Beautiful hotel, amazing atmosphere, excellent food, friendly staff, great experience. Thank you.
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Thank you Tamara
by A verified traveler
Posted 25 Jan 2024
First class service and hospitity
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Thank you Richard!
by A verified traveler
Posted 1 Jan 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Thank you!
by A verified traveler
Posted 1 Jan 2024 on Orbitz
Top top top in everything!
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Merci beaucoup!
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Merci !
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
10 Apr 2024 by Holger Frehde, Hotel Management
Merci!
