Ratings based on 4 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Nice pool area. The waiters are nice. The management is terrible.
Gym is small / outdated. Treadmill doesn’t start at times and is narrow. Tennis court is good but the ball was old and only one.
Bath / toilet facilities don’t function properly.
Be careful when you book, so you don’t get asked for more money upon check out.
Breakfast is good but basic.
Tajines are great including couscous.
Skewers weren’t good. Meat too dry and tiny pieces.
You have to guess well how hungry you will be all day, you can only order food up to 10am.
Nothing close by to eat.
Comment from Hotel Management
28 Apr 2024 by LaurentO, Hotel Management
Dear Madam, I thank you for this kind message that honestly does not surprise me it has been a painfull experience for all of us since your arrival. There is no risk to be asked for more money when you make your reservation for the right number of people. When you travel 3 adults and 1 child, and book for 2 adults imagining doing some savings, do not be suprised to be asked to pay published price of 40 supplement including breakfast for the 3rd person and we offer the child. You mentionned while leaving that you wanted to come back, I answer you that it was not a good ideas as you are exactly the opposite of our regular guests and our target. As I told you we are not used to dishonnest people lying and uneducated people, we do not know how to manage your profile of traveller and we are not ready to suffer again your family at Domaine Casa Cecilia, and reading your comment, this confirms me that you made a mistake of casting choosing Domaine Casa Cecilia. Take very good care of you and I hope you will find for your next stay a property that suits your profile. Thank you
by A verified traveler
Posted 18 Aug 2022 on Hotels
Great hotel, lovely family room we had. Pool is great, owner very friendly and helpful
Comment from Hotel Management
19 Aug 2022 by DOMAINE CASA CECILIA, Hotel Management
The entire Domaine team thanks you for this nice comment. It was a pleasure to receive you.
by A verified traveler
Un havre de paix proche de Marrakech
Posted 26 Oct 2023 on HotelsNous sommes enchantés de notre séjour au Domaine Casa Cécilia, c’était un saint faute du début à la fin : accueil très chaleureux, déjeuner et repas gourmands et copieux, propreté, calme, et personnel très attentionné. L’endroit est magnifique, un vrai havre de paix à quelques kilomètres de la ville. Mention spéciale à Laurent, qui prend le temps de bien échanger avec tous les convives. Ce fut un réel plaisir, nous reviendrons !
Comment from Hotel Management
28 Oct 2023 by LaurentO, Hotel Management
Chère Madame,Toute l'équipe se joint à moi pour vous exprimer notre profonde gratitude pour ces quelques jours passés parmi nous. Nous gardons tous un souvenir chaleureux et amical de votre maman et de vous même. Vos sourires, votre gentillesse, votre sens de l'humour, votre intérêt pour notre culture et le Maroc, furent très appréciés et nous espérons tous avoir le plaisir de vous recevoir de nouveau très vite. Merci donc du fond du coeur et à très bientôt
by A verified traveler
Sehr schön
Posted 9 Oct 2023 on HotelsDas Hotel ist sehr ruhig gelegen. Die Gebäude sind in einer schlichten Eleganz in einer klaren Formensprache mit marrokanischem Flair gehalten. Die natürlichen Farben und Materialien korrespondieren wunderbar mit der Umgebung. Die Bepflanzung ist sehr stimmig. Das Personal und der Inhaber ausserordentlich freundlich und hilfsbereit. Die ganze Anlage ist sehr sauber.
Comment from Hotel Management
9 Oct 2023 by LaurentO, Hotel Management
Sehr geehrte Frau, vielen Dank für diesen netten Kommentar, der uns direkt ins Herz ging. Wir haben uns alle sehr gefreut, Sie kennenzulernen und Sie und Ihre schöne kleine Familie willkommen zu heißen. Es war ein kurzer Aufenthalt, aber es war ein tolles Treffen und wir wünschen Ihnen einen sehr angenehmen Aufenthalt in Marokko und freuen uns darauf, Sie in ein paar Tagen wiederzusehen. Vielen Dank von Herzen. Bis bald.
