Ratings based on 50 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2023
by A verified traveler
Posted 14 May 2023 on Hotels
by A verified traveler
Posted 25 Apr 2023
Holiday very clean and tidy staff excellent we went for 7 days and added 4 additional 4 days.
by A verified traveler
Lalilla blue suites NOT all inclusive
Posted 14 Nov 2022 on HotelsThe description of this hotel was totally inaccurate. We booked it as an all inclusive end of season treat with friends, only to arrive and be told the board was on a B&B basis as the season was closing. Even though the hotel was good and clean, gym, indoor pool etc were all closed up so unable to use them. We were a bit miffed to say the least.
by A verified traveler
Posted 13 Nov 2022
by A verified traveler
Great location / Great service !
Posted 31 Oct 2022 on HotelsAbsolutely amazing, the hotel couldn't be more helpful. Highly recommend, amazing location !
by A verified traveler
Best hotel in Marmaris
Posted 19 Oct 2022 on HotelsAmazing hotel, location and staff. Will come back every year
by A verified traveler
Posted 17 Oct 2022 on Hotels
by A verified traveler
Posted 22 Jun 2022
by A verified traveler
Good hotel, poor management and additional charges
Posted 17 Apr 2022 on HotelsThe hotel is very clean, in a great location with large rooms and a good size balcony.
We had a pool view which appears to be the best. Other guests told us that their rooms with a road view or side street view were noisy.
The pool was quite cold and there were sufficient sunbeds for everyone, but I would expect both to change during the summer months.
The food was buffet style for breakfast, lunch and dinner. There is something for everyone, but the quality is as expected for a buffet, and we chose to eat out most evenings. The drinks were of cheap ingredients with additional alcohol required.
The service was generally good, with attentive staff. The bar staff, waiters and cleaners were all polite happy and helpful, although at times there were language barriers.
Unfortunately, the management staff were far less attentive, helpful and considerate, and at times rude. Most notably the blonde female working at the reception. We had a difficulty with the electricity being turned off in our room to which she responded 'I had similar in my house', without any explanation nor apology. We had an issue were our taxi to the airport did not arrive, and received no assistance from this same woman, in fact she appeared to be defending the taxi company who did not show up in the correct taxi.
WiFi, use of an iron or a safe are all incur additional charges. The WiFi is frustrating and logs you out every so often.
Guests are mainly families, couples or friends from the UK.
Comment from Hotel Management
21 Apr 2022 by habip, Hotel Management
Dear Guest,
Thank you for choosing Lalila Blue Suites Hotel for your vacation and sharing your travelling experience on Trip Advisor.
We are delighted that you were mostly satisfied with your holiday in the our hotel.
Thank you so much for your wondeful words regarding our accommodation, clearning team, waiters and bar staff.
We would like to make note that some kind of our services are not included in All inclusive concept and this point is writting in the concept.
We took note of your comments regarding the Reception team and based on your feedback, we will intensify our training program to ensure that all member of our teams reflect the professionalism that we are known for.
We do hope we get the opportunity to host you again as it was a pleasure to have you as our Guest!
We look forward to welcoming you back soon to Turkey and to the Lalila Blue Suites Hotel.
Kind regards,
Guest Relation Department
