Ratings based on 109 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2022
Fantastic, everything you need is here, highly recommended. One or two of the staff are a little miserable but that could be due to the very long hours and tiredness it can't be easy.
by A verified traveler
Posted 9 Oct 2022 on Hotels
by A verified traveler
Posted 26 May 2022 on Hotels
by A verified traveler
Posted 21 Apr 2022
Blue Bay Platinum is a very clean hotel, staff are friendly and food excellent. Drink is terrible though, we ended up at the supermarket buying wine and beer. All drinks in the a la carte are great but you have to pay for them, all inclusive drinks just really bad. Lack of information from reception on what time meals are, what areas are available to guests, no info whatsoever on any entertainment or anthing really about the hotel. We found the patisserie after two days, couple of days later found out that the beach have loungers that are free to use for Blue Bay guests. Top swimming pool best for the sun all day, bottom pool warmer but more noisy due to it being next to the speaker. There is a more adult friendly area with small swimming pool out the back, not sure on the sun hitting it though. Cleaners are great, anything you need just ask, free water each day for your room, fridge actually worked and air con good.
by A verified traveler
Posted 19 Apr 2022
The trip was very pleasant and enjoyable
by A verified traveler
Posted 30 Oct 2021 on Hotels
by A verified traveler
Posted 1 Sep 2021
Would not recommend this property when there are many similar to it. My items were stolen from my room and after informing the front desk, nothing was done to help. I would not recommend anybody to stay at a place where their personal belongings are not kept safe in their own room.
by A verified traveler
Posted 22 Aug 2021
Staff was very friendly and smiley especially mr antonio who was a chef at the spa.Foods are adequate and there was a lot of option but deserts are limited for our opinion.Location was good enough and they let us use the facility after checking out.
by A verified traveler
Posted 10 Sep 2020
by A verified traveler
Posted 30 Oct 2019
The whole hotel from arriving to leaving. Food was lovely
