Ratings based on 308 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Very nice hotel. Have stay here many times.
by A verified traveler
Posted 20 Apr 2024
Nice location right off the expressway exit area & ease of parking near entrance.
by A verified traveler
Very disappointed
Posted 3 Mar 2024 on HotelsBreakfast was scarce. No sweet rolls mini bagels , and watered down waffle mix.
The lady that worked there was very nice but she had a little to work with. Supplies in the room were pitiful. The bar of soap was very little. We got two conditioners and one shampo. Took a Kleenex from the box was empty. No extra box around we had to call for it. Lightbulbs burnt out. We had to call for them. It seems to me. Somebody should be double checking these rooms. We were trying out a Fairfield Inn, thinking it would be nicer than others.
by A verified traveler
Posted 1 Dec 2023 on Hotels
Room was sooo small
by A verified traveler
Posted 29 Nov 2023
Above average cleanliness.
by A verified traveler from Decatur
Posted 22 Nov 2023
by A verified traveler
Posted 14 Nov 2023 on Hotels
by A verified traveler
Posted 12 Nov 2023
Pros: Jared the front desk person was really warm and welcoming. The breakfast was actually good. Lots of restaurant options right near by
Cons: The toilet was dirty, black mold or whatever it was in the shower, rooms are outdated, wallpaper coming off walls, bed a bit hard, but okay.
I'm being charged an extra fee, to which noone can or could explain why. Jared had to call his General Manager for help. At first, Shay the AGM tried to tell me its an Expedia issue, its not because the transaction happened the day I checked in. Then thought I had purchased something in their very small store, again...no. The extra transaction is still pending on my account, so hopefully it will drop off. If not, I will be calling. Overall, this place was okay for just a 1 night stay, but I wouldn't stay beyond that.
by A verified traveler
Posted 11 Nov 2023
by A verified traveler
Posted 23 Oct 2023