Ratings based on 214 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Thank you for your review, would see you on your next stay
by A verified traveler
Posted 17 Apr 2024
Stood in the lobby for almost a half hour waiting to get checked in. Once I did get into the room stained up towels and bedding where waiting for me. When I tried to take a shower the shower head was so plugged that I decided to just leave oh by the way I paid for 2 nights and didn't even stay 12 hours asked for a refund and was refused. The United States of America should sue them for using the name America Best they were by far the worst hotel/motel I have ever stayed at. I will never stay here and I will never recommend this place to even a wild animal
Comment from Hotel Management
18 Apr 2024 by manager , Hotel Management
Chris,appology that you have to wait 4 minuts bcz Employee had to use restroom at that time.rest assured your next stay more comfortable than this stay.
by A verified traveler
Posted 10 Apr 2024
Although the online site (and actually the door of our room) said non-smoking, it was not. The room smelled of smoke, the occupant across the hall kept the door propped and there was a strong smell of smoke there. As someone who is very sensitive to smoke, it caused burning eyes and a sore throat. The accommodations were adequate, but the smoking was unacceptable.
Comment from Hotel Management
14 Apr 2024 by Guest Relations, Hotel Management
Dear Amy,While we are happy to have hosted you, we apologize that your stay was impacted by odors coming from other guests. If our policies are not being adhered to, we encourage our guests to speak with our team so that it can be addressed right away. Nonetheless, we regret that you did not have the stay you expected and deserve. Should you travel back this way in the future, we hope you will choose to return for a more enjoyable visit.
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by manager, Hotel Management
thank you for your Review. glad to hear that you comfort your stay .
by A verified traveler
Posted 16 Mar 2024
Could not stay at this property, once I entered the room there was smoke holes in the blankets, pulled the sheets back and a cockroach was in the bed. Staff was pleasant and understood my concern gave me back my refund.
Comment from Hotel Management
17 Mar 2024 by manager , Hotel Management
we regret to unsatisfied your stay @ ABVI. we will do our best resolve your concern.
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by manager, Hotel Management
thanks for your review, looking your future stay here with better service.regards
by A verified traveler
Relaxing place
Posted 25 Jan 2024 on HotelsWe absolutely love it the workers r so nice and helpful and a very clean place
Comment from Hotel Management
26 Jan 2024 by manager, Hotel Management
thank you for positive review, we look forward to your next stay ,
by A verified traveler
Posted 21 Dec 2023
Cost clean,,convenient to shopping,safe , the staff. Very friendly, had a Karios meeting the next day and had food had to put in refrigerator was able to check in early and not be charged a
Comment from Hotel Management
26 Jan 2024 by manager, Hotel Management
thank you for reviews
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by manager, Hotel Management
Thank u Angela ,
by A verified traveler
Posted 10 Dec 2023
Place smallest like cigarettes in hallway. Room did smell good. Bathroom door won't shut. Price isn't bad. Could use more pillows though I would bring your own
Comment from Hotel Management
11 Dec 2023 by manager, Hotel Management
we appreciate your review, will do our best to accomend our guest.
