Ratings based on 976 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Property was noisy.
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 5 May 2024
Clean nice smal
by A verified traveler from Salinas
Posted 27 Apr 2024
We enjoyed our stay here but the room was not stocked with complimentary facial tissue nor shampoo, conditioner, and lotion. Every hotel and motel I've stayed in previously has offered these amenities and it was sorely missed.
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi Sara,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
9 May 2024 by Brand Experience Team, Hotel Management
Hi Nancy,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 23 Apr 2024
The room was impeccable and very comfortable. I appreciate that the hotel is dog-friendly and that we did not encounter any aggressive dogs. There was only one drawback, yet it is a serious one: The lights along the walkways that came on at dusk were EXTREMELY bright and the curtains inside did not block out this light, such that it was impossible to discern day from night inside. It was difficult to fall asleep, in spite of being tired, and I was only able to sleep fitfully throughout the night. One of the people at the front desk said that they receive frequent complaints about this. The hotel needs to install blinds that can block out this intense light, allowing travelers to sleep well.
Comment from Hotel Management
29 Apr 2024 by Brand Experience Team, Hotel Management
Hi Pamela, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6
by A verified traveler
Posted 22 Apr 2024
The TV Closed Captioned didn't show all channels. Please check it out to fix it before anyone reserve the rooms.
Comment from Hotel Management
29 Apr 2024 by Brand Experience Team, Hotel Management
Hi Angelica, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6
by A verified traveler
Posted 22 Apr 2024
It was perfect.
Comment from Hotel Management
29 Apr 2024 by Brand Experience Team, Hotel Management
Hi Nathan, Thanks for your review, we really appreciate the support.Natalie #Team6
by A verified traveler
Posted 21 Apr 2024
5 days & No maid service did I receive . I had to get towels from the front desk.The refrigerator needed to be defrosted immediately room 267, huge gap in the doorframe , light all the noise and cold air coming through. The TV cable was in & out
Comment from Hotel Management
29 Apr 2024 by Brand Experience Team, Hotel Management
Hi Ruby, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
