Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
We like where our room was located and the friendliness of the staff. We usually stay in our RV but sold it and trying hotels. This one is a keeper
by A verified traveler from San Jose
Posted 24 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Has no running water!
Comment from Hotel Management
1 May 2024 by Holiday Inn Express Marina Staff, Hotel Management
Hello Bradley,We truly apologize for the unexpected water shut off. We were not expecting it to last the majority of the day. We would love to welcome you back for a more positive experience. Please come back and visit us again.
by A verified traveler
Posted 8 Apr 2024
Loved that it was so clean and friendly staff. Also we had a good size refrigerator and microwave. Walls are very thin so everything from the other rooms to the hall way could be heard.
by A verified traveler
Posted 3 Apr 2024
Very nice stay, clean and lovely staff . Breakfast had a great selection for my kids.
Comment from Hotel Management
5 Apr 2024 by B Sangdot, Hotel Management
Hi there! Thank you for leaving us a 5-star review. We're so happy to hear that you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 3 Apr 2024
Is good
Comment from Hotel Management
5 Apr 2024 by B Sangdot, Hotel Management
Thank you for taking the time to share your positive review with us. We are thrilled to hear that you enjoyed your stay at the Holiday Inn Express. Your kind words mean a lot to us and we are grateful for the opportunity to serve you.Our team strives to provide the best possible experience for all our guests and we are glad that our efforts made your stay memorable. We hope to have the pleasure of welcoming you back soon.Thank you again for choosing Holiday Inn Express.
by A verified traveler
Posted 2 Apr 2024
Great service
Comment from Hotel Management
5 Apr 2024 by B Sangdot, Hotel Management
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. Our team works hard to provide the best possible experience for our guests, and it's always rewarding to see that effort recognized.We can't wait to welcome you back to our hotel in the near future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards
by A verified traveler
Posted 28 Mar 2024
We had no hot water the whole time we stayed here! I would not recommend staying at this property.
Comment from Hotel Management
5 Apr 2024 by B Sangdot, Hotel Management
I am sorry to hear that you had no hot water during your stay at our property. Please accept our sincerest apologies for the inconvenience this may have caused you. We take the comfort and satisfaction of our guests very seriously, and we regret that we fell short on this occasion. We have looked into the issue and taken steps to ensure that this does not happen again in the future. Thank you for bringing this to our attention, and we hope that you will give us another chance to provide you with a better experience in the future.Best regards,
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Simon, Hotel Management
I wanted to personally thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We take pride in providing our guests with exceptional customer service and are so glad that we could make your stay memorable. Your review means a lot to us and encourages our staff to continue providing excellent service to all of our guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back soon.
by A verified traveler
Posted 19 Feb 2024
It has a nice breakfast. The gym is small but adequate. Walmart is within walking distance. Coffee in the room with Keurig k-Cups. Extra coffee available in the lobby.
Comment from Hotel Management
26 Feb 2024 by Holiday Inn Express Marina Staff, Hotel Management
Hello Amy,We appreciate so much the time you took to leave our hotel a review. We were happy to read the nice comments and amazing score. We are thrilled to hear that you enjoyed your stay and we cannot wait to see you back again.
