Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Location was good
- 20 minute walk to Gardens by the Bay.
- 7 minute walk to subway
- attached to shopping mall and food court
Room was clean and bed comfortable; nice view of bay from window
Comment from Hotel Management
31 May 2024 by Hanz , Hotel Management
Dear Anna,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler from Samford Valley
Posted 27 May 2024
The hotel was amazing, staff very friendly and helpful. Would highly recommend as a hotel of choice to friends.
Comment from Hotel Management
31 May 2024 by Hanz , Hotel Management
Dear Lynda,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
31 May 2024 by Hanz , Hotel Management
Dear Joshua,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 22 May 2024
One of the best hotels I have ever stayed in. Had amazing views of Marina Bay Sands. Also loved the garden in the hotel vibes, will defo come back here again.
Comment from Hotel Management
31 May 2024 by Hanz , Hotel Management
Dear Salma,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.PARKROYAL COLLECTION Marina Bay was conceptualized around the concept of a "garden-in-a-hotel", and paving the way towards the concept of sustainability in the hospitality industry.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
31 May 2024 by Hanz , Hotel Management
Dear Pei Ying,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler from Hamilton
Posted 18 May 2024
Everything was just simple and hassle free. Loved my experience and the view over Marina Bay was stunning
Comment from Hotel Management
31 May 2024 by Hanz , Hotel Management
Dear Joshua,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.PARKROYAL COLLECTION Marina Bay was conceptualized around the concept of a "garden-in-a- We are truly delighted to hear that you had excellent stay with us complementing our unparalleled views of the iconic Marina Bay skyline.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler from BURBANK
Posted 1 May 2024
Very nice, clean and near many malls and places to explore. Must stay again :)
Comment from Hotel Management
16 May 2024 by Hanz , Hotel Management
Dear Rogelio,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Excellent property
Comment from Hotel Management
3 May 2024 by Hanz , Hotel Management
Dear ekta,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 27 Apr 2024
Good
Comment from Hotel Management
3 May 2024 by Hanz , Hotel Management
Dear Keyur,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager
by A verified traveler
Posted 27 Apr 2024
Hotel met all expectations although not always easy to connect with an operator when in the hotel.
Comment from Hotel Management
3 May 2024 by Hanz , Hotel Management
Dear Jacqui,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Please be assured that your feedback will be highlighted to the respective departments and a slew of improvements will be implemented to enhance our offerings and service standards and reduce any inconvenience in the future.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager
