Ratings based on 957 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Great location.
Posted 4 Jul 2023 on HotelsThe location is perfect for walking to shopping and attractions. Parking lot is sometimes too full and guests must park on street. Air-conditioning did not work well and room was a bit too warm. Staff was pleasant and helpful.
by A verified traveler
Posted 2 Jul 2023 on Ebookers
Excellent location for our purposes. The staff was really nice and helpful.
by A verified traveler
Posted 20 Jun 2023 on Orbitz
Room was on the small side. No safe in the room was of concern for us. Buffet was crowded and food was only ok. There was no lotion provided in the bathroom as in almost every hotel I've stayed in. The room was on the warm side. Bed was comfortable. Staff were pleasant and location was excellent.
by A verified traveler
Posted 7 Apr 2022 on Ebookers
Easy checkin, nice personnel, nice breakfast
Comment from Hotel Management
18 May 2022 by Caroline, Hotel Management
Thank you for your kind words and very welcome back!
by A verified traveler
Posted 28 Aug 2021
Perfect location. very friendly staff. on site parking. great breakfast.
by A verified traveler
Posted 18 Jul 2021 on Hotels
by A verified traveler
No air conditioning, can’t recommend for summer
Posted 9 Jul 2021 on HotelsHopefully this review will find its way to hotel management and owners. Let me start with positive points which are renovated facilities, good breakfast and air conditioned public areas. BUT, no air conditioning in classic twin room which was sad suprise for our family. It was 26C outside, and probably closer to 30C inside the room 24/7. You can’t expect this from renovated 4-star hotel where everything else is upgraded and room rates are rather expensive, and where air conditioning is from the 80s with yellow 3-step control panel. It was literally blowing warm air inside and the whistling noise was disruptive. I asked for possibility to change the room or upgrade it, but apparently all rooms have this outdated AC. I won’t come back to this hotel before they invest in decent air conditioning. Fridge with cold drinks for the kids could have helped a bit, but there is no mini-bar fridge in the rooms.
Secondly, we arrived with Viking Line cruise ship and when we arrived on Sunday to the reception of hotel, there was already long queue and only one staff member registering customers. This hotel should be prepared for cruise ship arrivals and prepare second desk for registering. It took about 20min. And when it was our turn at 2:55 pm, we were told that rooms are not ready, come back in the evening. Easier said than done with 1 and 4 year old kids. ”Take your luggage to luggage room” OK, but when we came to luggage room it was closed and nobody opened it. Bad service.
by A verified traveler
Posted 15 May 2021 on Hotels
by A verified traveler
Posted 8 Sep 2020 on Ebookers
