Ratings based on 82 Verified Reviews

4.5 out of 5
100% of guests recommend
4.3 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Nov 2023
We were a party of 3 we checked into the hotel, and had a conversation with Jim the owner about where we were going in the evening and about what other night life was in the area. The rooms and facilities were great we were close to the local shops and central Margate was in close walking distance. The beds were comfortable so we had a great night sleep and we had a fantastic full English Breakfast In the morning. It is a fantastic Guest House and we would definitely come back again and recommend the hotel to others.
5 out of 5
by A verified traveler

Great stay

Posted 31 Oct 2023 on Hotels
Family room was perfect for 2 adults and 2 kids. Jim was a great host.
Comment from Hotel Management
1 Nov 2023 by Jim, Hotel Management
Hi Andrew. It was really nice to meet you and the family, the boys were great and polite, a credit to you both, I even got a hug when they were leaving. Thank you for leaving your review and I hope to see you all again on your next trip. Many thanks
4 out of 5
by A verified traveler

Posted 17 Oct 2023
Jim was a very genial host and made us feel very welcome.
Comment from Hotel Management
1 Nov 2023 by Jim, Hotel Management
Hello Margaret. thank you for taking the time to leave a quick review. It was a pleasure to meet you both and it is always nice to receive positive comments, Hopefully, we will see you again on your next trip to Margate. Many thanks
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Our room was clean and renovated, bed very comfortable, good breakfast.Great location,short walk to Old Town and beach. Host Jim is very friendly. Definitely would recommend to everyone*****
Comment from Hotel Management
1 Nov 2023 by Jim, Hotel Management
Hello Krzysztof. Thank you for leaving a review, it was my pleasure to have you both stay, and very rewarding and welcomed that your stay was positive, your recommendation to other travelers is very much appreciated. I certainly hope that you will return again for a short break next year.
3 out of 5
by A verified traveler

Posted 25 Sep 2023
Very basic but get what you’re paying for
Comment from Hotel Management
3 Oct 2023 by Jim, Hotel Management
Hello Susan. Thank you for taking the time to leave a quick review, we totally agree with you that our pricing structure is excellent value. The double room you booked for two guests included an ensuite bathroom with a fan, hairdryer, and tea and coffee facilities, all this for 68.00 per night, including breakfast. We do offer larger deluxe rooms if you could increase your budget. We look forward to your next visit. Kind regards
5 out of 5
by A verified traveler

Posted 22 Aug 2023
Very clean and tidy. It was very close to the beach as well.
Comment from Hotel Management
3 Oct 2023 by Jim, Hotel Management
Hello AvijitIt was a pleasure to meet you and the family, I was happy to see you had a pleasant stay and you enjoyed your holiday. I will of course look forward to welcoming you again and ensure a warm welcome awaits you. Thank you for choosing Shenandoah House.
5 out of 5
by A verified traveler

Posted 17 Aug 2023
Everything was very good - we had a good nights sleep and a decent breakfast - next time we are in Margate we will definately be looking to book again - Thank you for a spot on stay on our 3 day music event
Comment from Hotel Management
3 Oct 2023 by Jim, Hotel Management
Hello KarlThank you for taking the time to leave a review, it is always nice to hear that your guests had a positive and enjoyable stay. I was incredibly pleased to hear that you would be booking again. We would of course be extremely happy to see you return at the next music event or just a weekend break. Thank you.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Pleasant stay

Posted 15 Jul 2023 on Hotels
Great location to town, very accommodating owner, comfy bed, nice shower, brilliant for cycling the Viking coastal trail…. will be coming back.
Comment from Hotel Management
16 Jul 2023 by Jim, Hotel Management
Hi Claire. Thank you for your review, it's always nice to receive feedback, and more important that you had an enjoyable stay. I will look forward to your return visit. Many thanks
5 out of 5
by A verified traveler

Posted 22 Jun 2023 on Hotels
Comment from Hotel Management
25 Jun 2023 by Jim, Hotel Management
Hello Natalie. Thank you for leaving your feedback, It was great to have you stay and I will look forward to any future visits. Many thanks