Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Good location. Nicely appointed room. Shame the pool wasn’t heated
Comment from Hotel Management
21 May 2024 by Owner, Hotel Management
Hi Liam,Thank you for your review.
by A verified traveler from City of Industry
Posted 1 May 2024
Nice hotel.
Comment from Hotel Management
2 May 2024 by Owner, Hotel Management
Hi Weiming,Thank you for your 5 out of 5 review.
by A verified traveler
Posted 24 Apr 2024
Great location, everything walkable
Comment from Hotel Management
29 Apr 2024 by Owner, Hotel Management
Hi Rachel,Thank you for your review.Our location is so central to everything.
by A verified traveler
Posted 1 Apr 2024
Very enjoyable & beautiful environment, will be coming back for another long weekend stay.
Comment from Hotel Management
2 Apr 2024 by Owner, Hotel Management
Hi Danny,Glad you enjoyed your stay with us.Looking forward to welcoming you again soon.
by A verified traveler
Posted 27 Mar 2024
Loved the location, the property grounds and the room. Only downsides for us were the wifi was terrible and the occupant next door to us must have been cooking in his room. The odour emanating from his room and seeping into ours through the common entry was offensive.
Comment from Hotel Management
2 Apr 2024 by Owner, Hotel Management
Hi Garry,Our location is fabulous. I will pass on your comments to our gardener.We appreciate your feedback.
by A verified traveler
Posted 14 Mar 2024
Great accommodation in a fabulous location close to everything you need.
Comment from Hotel Management
15 Mar 2024 by Owner, Hotel Management
Hi Kevin,Glad you enjoyed your stay with us.
by A verified traveler
Posted 8 Mar 2024
Would reccomend to all. Awesome place to stay
Comment from Hotel Management
11 Mar 2024 by Owner, Hotel Management
Hi Shaun,Thank you for your review.So glad you enjoyed your stay with us.
by A verified traveler
Posted 22 Feb 2024
Lovely apartments, brilliantly situated and I only deducted a star because we stayed in Quest accommodation elsewhere which was better equipped for self catering but if you just want a hotel room then this accommodation is lovely.
Comment from Hotel Management
23 Feb 2024 by Owner, Hotel Management
Hi Nigel,We are not part of Quest, not sure how you got this.We have been independant locally owned operation for over 5 years.Glad you enjoyed your stay. However we do have Apartments that are fully self contained, not only Standard Rooms.
by A verified traveler from Scarborough
Posted 22 Feb 2024
We felt the apartment was a good size and had a great outlook.
Didn't like the background smoking smell throughout. Did query as requested a non-smoking. Apparently if people pay extra they can smoke on balcony of "Non-Smoking" rooms...interesting approach.
Parking spots were very tight, so would struggle with larger vehicle.
A lot of cob-webs around sills inside and out and oven was not that clean.
However, great location, great outlook, helpful staff and external facilities and surrounds good.
Comment from Hotel Management
22 Feb 2024 by Owner, Hotel Management
Hi Glen,Referring to you comment regarding smoking, we do not allow smoking in rooms (all rooms are non smoking) however, guests are not restricted from smoking outside their rooms. Not sure where you got the information that guests can pay extra to smoke on balcony, that is completely incorrect.With the extremely warm weather we have had, we have found cobwebs seem to be everywhere, within a few hours of clearing them.I do hope you reported any issues to reception
by A verified traveler from Parkwood
Posted 22 Feb 2024 on Wotif
Comment from Hotel Management
21 Mar 2024 by Owner, Hotel Management
Hi David,Thank you for your review.
