Ratings based on 67 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2022 on Wotif
by A verified traveler
Posted 4 Jul 2022 on Wotif
Location was good, just 10mins out of town, peaceful and quiet surroundings, nice chalet
Comment from Hotel Management
14 Jul 2022 by Dean, Hotel Management
Thank you. We are pleased you enjoyed your stay
by A verified traveler
Posted 27 Dec 2021 on Wotif
I arrived to find large stains on my sheets and no sheets or towel for the guests I paid extra for
The aircon was not sufficient enough to cool house down in a heat wave
I phoned owner as specified and left a message and I did not receive a response
I would not recommend this property
Comment from Hotel Management
27 Dec 2021 by Dean, Hotel Management
Hi Lauren,
I'm terribly sorry the chalet was not ready for your arrival. I am awaiting a response from our cleaners as to why the chalet was not ready for the check-in time.
by A verified traveler
Posted 22 Dec 2021 on Wotif
Loved the space between chalets, the peace and tranquility, listening to the kookaburras, sitting on the jetty by the lake.
Comment from Hotel Management
27 Dec 2021 by Dean, Hotel Management
Thankyou. I'm pleased you enjoyed your stay!
by A verified traveler
ill go back to it
Posted 15 Sep 2020 on HotelsBeautiful place away from the town centre, would love to go back
Comment from Hotel Management
18 Sep 2020 by Dean, Hotel Management
Thank you. We are pleased you enjoyed your stay with us.
by A verified traveler
Posted 14 Jun 2020 on Wotif
by A verified traveler
Good base for exploring Margaret River region
Posted 11 Mar 2020 on HotelsFamily of 5 (3 adults + 2 kids aged 7 and 9) stayed for 4 nights and used Acacia chalets as a base for exploring the Margaret River Region. It is far enough from the town and tourist sites to be secluded, yet close enough that everything is in convenient driving distance. Chalet in good state, clean and well equipped (though perhaps a few more plates/cutlery would help optimise use of the dishwasher). We had a great stay there, and particularly enjoyed watching the kangaroos come out at twilight. Would not hesitate going back.
Comment from Hotel Management
11 Mar 2020 by Dean, Hotel Management
Thank you for your review and we are pleased you enjoyed your stay at Acacia Chalets.
We note your comment regarding additional crockery and cutlery to facilitate better use of the dishwasher and is a matter which we will address.
Hope to see you back as returning guests as some point.
by A verified traveler from Perth
Posted 13 Jan 2020 on Wotif
We loved the secluded nature of the place and it has everything you would need for either a short stay or a longer family holiday. Our only issue was there is no protection on the outside deck to stop a toddler falling off, other than that it was amazing.
Comment from Hotel Management
13 Jan 2020 by Dean, Hotel Management
Thank you! We are very pleased that you enjoyed your stay with us.
Chalet 4 - Family Suite has a patio area rather than raised deck so is suitable for adventurous toddlers. but I will certainly review the balustrade system on the other chalets with respect to toddlers.
by A verified traveler
Comfortable chalet
Posted 5 Dec 2019 on HotelsComfortable little chalet. Loved the country setting. Enjoyed our stay there. Would certainly go back.
Comment from Hotel Management
11 Dec 2019 by Dean, Hotel Management
Thank you Kim. We are very pleased you enjoyed your stay at Acacia Chalets and would love to welcome you back as returning guests.
by A verified traveler
Posted 21 Nov 2019 on Hotels
The property was fine, however it was nothing special or memorable.
We were surprised the buildings main rooms and balcony didn't face the view, and the bedding quality (ie. sheets / pillows etc) were very average.
We were keen for a couple of quiet days, in a 'rural' setting, close to town and the vineyards, which it was. and it was certainly clean and tidy.
Comment from Hotel Management
21 Nov 2019 by Dean and Jo, Hotel Management
Thank you Michelle. We are pleased you enjoyed your stay at Acacia Chalets, Margaret River.
The self check-in arrangements enable our Guests to check-in at their convenience upon arrival. This is highlighted in the booking confirmations sent out at the time of booking as well as 7 days prior to check-in. We apologise if, on this occasion, you were unaware of the location of your chalet keys.
