Ratings based on 170 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
29 May 2024 by Ramada Plaza by Wyndham Mardin Otel Yönetimi, Hotel Management
Sayin Cuneyt Bey,Öncelikle Mardin’e yapmış olduğunuz ziyaretinizde Ramada Plaza by Wyndham Mardin otelimizi tercih ettiğiniz için teşekkür ederiz .Sizlere sundugumuz hizmeti degerlendirdiginiz için teşekkür eder, sizleri tekrar Ramada Plaza Mardin çatısı altında, Ramada Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Ramada Plaza by Wyndham Mardin Otel Yönetimi
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Ramada Plaza by Wyndham Mardin Otel Yönetimi, Hotel Management
Sayın Abdulwahhab Bey,Öncelikle Mardin’e yapmış olduğunuz ziyaretinizde Ramada Plaza by Wyndham Mardin otelimizi tercih ettiğiniz için teşekkür ederiz .Sizlere sundugumuz hizmeti degerlendirdiginiz için teşekkür eder, sizleri tekrar Ramada Plaza Mardin çatısı altında, Ramada Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Ramada Plaza by Wyndham Mardin Otel Yönetimi
by A verified traveler from Ruwi
Posted 18 Jan 2024
When I checked in expecting to be given a deluxe corner suite instead been given double room at the corner! I booked 2rooms the other was twin sharing floor 2 next to us as requested but my room was not Suite.
I was very upset that's they wanted to cheat on me they think.Iam so stupid doesn't know the difference between the two after a lot of waiting and telling them will call expedia and as a Gold member they changed to room no 1006 that's was suite but by then all my mood has changed anyway the second day we went out when we returned there was too much water in the bathroom and end up in bedroom the carpet was completely soaked we immediately report someone came in and brought a lot to towels to put on carpet in my bedroom after mopping the bathroom I was expecting someone to offer a fresh room as the hotel in the low seasons. It was literally empty.The second day someone came to clean but the carpet was wet and the room was stinking I requested extra towels to be put on the carpet and they come to open the window after I requested that they say no the carpets has to be left open so it can dry up !
After that they offered another room one floor above which was room 1108 that's the best room the toilet floor was warm which was not on the previous one ! That's was the third day and I felt more relaxed for the very first time definitely the room was better in everything!
The reasons given to me expedia marketed their room wrongly ! Well I don't know who is right or wrong
Comment from Hotel Management
18 Jan 2024 by Ramada Plaza Management, Hotel Management
Dear Halima ,First of all, we would thankful for your choice of choosing to stay at Ramada Plaza by Wyndham Mardin , on your trip to Mardin. We are so upset that we could not meet your expectations and that having problems. We would like you kindly to inform that these online rezervations coming to our hotel system automatically. And after you warn us about your reservation we realized that issues. Of course we had need the time to investigate that issue and we changed your room to suit one. We are also sorry about your water linking issue and once our front office manager has noticed that issue from you directly , we try to fix the carpet but he thought that smell does not appear even we fix it, he decide to change your room. Thank you for your kind understanding. Inside the roof of Ramada Hotel with Ramada Family warmness, we would gladly welcome you again. Best Regards
by A verified traveler
Excellent service and spa
Posted 11 Oct 2023 on HotelsVery friendly and accommodating staff. Hotel spa was excellent. Breakfast was pretty good but could offer better coffee and some more options.
Comment from Hotel Management
12 Oct 2023 by Ramada Plaza Management, Hotel Management
Dear Jason,First of all, we would like to thank you for choosing our Ramada Plaza by Wyndham Mardin hotel during your visit to Mardin.Thank you for evaluating us and for your nice and valuable comments. I would like to state that we will be happy to be our guests again under the roof of Ramada Plaza Mardin, with the features of the Ramada Family.Regards,Ramada Plaza by Wyndham Mardin Hotel Management
by A verified traveler
Posted 22 Sep 2023 on Hotels
It was fantastic
Very nice hotel and everything is perfect
Comment from Hotel Management
23 Sep 2023 by Ramada Plaza by Wyndham Mardin Otel Yönetimi, Hotel Management
Dear Shwan,First of all, we would like to thank you for choosing our Ramada Plaza by Wyndham Mardin hotel during your visit to Mardin.Thank you for evaluating us and for your nice comments. I would like to state that we will be happy to be our guests again under the roof of Ramada Plaza Mardin, with the features of the Ramada Family.Regards,Ramada Plaza by Wyndham Mardin Hotel Management
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Ramada Plaza Management, Hotel Management
Sayın Muhiadin,Öncelikle Mardin’e yapmış olduğunuz ziyaretinizde Ramada Plaza by Wyndham Mardin otelimizi tercih ettiğiniz için teşekkür ederiz .Bizi değerlendirdiğiniz için teşekkür eder, sizleri tekrar Ramada Plaza Mardin çatısı altında, Ramada Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Ramada Plaza by Wyndham Mardin Otel Yönetimi
by A verified traveler
Posted 15 Jul 2022 on Hotels
Nice
Comment from Hotel Management
16 Jul 2022 by Ramada Plaza Management, Hotel Management
Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Ramada Plaza by Wyndham Mardin Hotel , on your trip to Mardin. We thank you regarding of your feedback as you have shared with us. Inside the roof of Ramada Plaza Mardin Hotel with Ramada Family warmness, we would gladly welcome you again. Best Regards, Ramada Plaza Mardin Hotel Management
by A verified traveler
Posted 15 Jul 2022
The hotel is lovely. Set in a great surrounding with mountains. It’s very clean and modern. The housekeeping is excellent. The staff are all very friendly. The staff around the pool and restaurant were great and even though they didn’t speak much English they were all very friendly and did what they could to communicate. Starbucks in the lobby was a nice touch.
Comment from Hotel Management
16 Jul 2022 by Ramada Plaza Management, Hotel Management
Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Ramada Plaza by Wyndham Mardin Hotel , on your trip to Mardin. We thank you regarding of your feedback as you have shared with us. Inside the roof of Ramada Plaza Mardin Hotel with Ramada Family warmness, we would gladly welcome you again. Best Regards, Ramada Plaza Mardin Hotel Management
by A verified traveler
FANTASTIC HOTEL
Posted 7 Jul 2022 on HotelsIt was such an amazing night. Loved everything about the hotel. The whole hotel is designed to be a classic spirit with old wood. Loved it.
Comment from Hotel Management
16 Jul 2022 by Ramada Plaza Management, Hotel Management
Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Ramada Plaza by Wyndham Mardin Hotel , on your trip to Mardin. We thank you regarding of your feedback as you have shared with us. Inside the roof of Ramada Plaza Mardin Hotel with Ramada Family warmness, we would gladly welcome you again. Best Regards, Ramada Plaza Mardin Hotel Management
by A verified traveler
Posted 11 May 2022 on Hotels
Comment from Hotel Management
3 Jul 2022 by Ramada Plaza Management, Hotel Management
Sayın Roger, Öncelikle Ramada Plaza by Wyndham Mardin otelini tercih ettiğiniz için teşekkür ederiz .Sizlere sundugumuz hizmeti değerlendirdiğiniz için teşekkür eder, sizleri tekrar Ramada Plaza Mardin çatısı altında, Ramada Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Ramada Plaza Mardin Otel Yönetimi
