Ratings based on 393 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Excellent location, great hotel, and great staff. Will definitely return to this hotel next time we come here
Comment from Hotel Management
15 Jun 2024 by Suana - Guest Experience Manager, Hotel Management
Dear Howard,Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our location, hotel, and staff. It is such a pleasure to see that our team were on hand to make you feel welcomed and comfortable during your stay.It's wonderful to know that you'll be returning to stay with us on your next visit. We look forward to welcoming you back soon!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 13 Jun 2024
.
Comment from Hotel Management
15 Jun 2024 by Susana - Responsable Atención al Cliente, Hotel Management
Estimada Victoria,Muchas gracias por haber elegido el Hotel Lima para su reciente visita a Marbella y por hacernos llegar su feedback. Nos complace saber que disfrutó de su estancia y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.Un saludo desde Marbella,SusanaResponsable Atención al Cliente
by A verified traveler
Posted 12 Jun 2024
I booked for five guests and everyone said how excellent this hotel was. The hotel was very modern, well designed and all facilities were well maintained and cleaned to a high standard. The reception staff were absolutely lovely and welcoming and the bar staff at the rooftop bar were very helpful. The rooftop area is excellent, we had such a good time there! There are some great breakfast/lunch spots nearby and the old town square is only about a 7-9 minute walk away. Brilliant stay, would definitely book again!
Comment from Hotel Management
12 Jun 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Joanna,Thank you so much for your wonderful review! We are delighted to hear that you and your guests had an excellent stay with us. It's great to know that you appreciated our modern design, well-maintained facilities, and high standards of cleanliness. We're especially pleased that our reception and rooftop bar staff made a positive impression on you.We can't wait to welcome you back for another brilliant stay!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 11 Jun 2024
Amazing as always!
Comment from Hotel Management
12 Jun 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Richard,Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you consistently have a wonderful experience with us. Your kind words and continued support mean the world to our team.We look forward to welcoming you back soon and continuing to exceed your expectations!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 7 Jun 2024
Great location and prices properly.
Nice hotel.
Comment from Hotel Management
10 Jun 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Jorge,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our great location and found our prices to be fair. Providing a comfortable and pleasant experience for our guests is our top priority, so it’s fantastic to know we met your expectations. We appreciate your kind words about our hotel and look forward to welcoming you back for another stay soon. Thank you again for choosing us!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 28 May 2024
Highly recommend
Comment from Hotel Management
28 May 2024 by Susana - Guest Experience Manager, Hotel Management
Dear David,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler from Chicago
Posted 25 May 2024
Good solid hotel no complaints. Rooms are a little small and roof bar is tight but overall good stay
Comment from Hotel Management
25 May 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Thimothy,Thank you for taking the time to share your feedback! We're glad to hear that you had a good stay and found our hotel to be solid overall. We appreciate your comments about the room size and the roof bar. Your input helps us improve our facilities and services. We hope to welcome you back in the future for an even better experience!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 15 May 2024
Enjoyable 2 days
Comment from Hotel Management
15 May 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Dave,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 10 May 2024
Loved the hotel will be back
Comment from Hotel Management
15 May 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Antoinette,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We are very happy to read that you will stay again with us. Thank you for trusting us!All the best and kind regards,SusanaGuest Experience Manager
by A verified traveler
Posted 9 May 2024
Nice safe hotel
Comment from Hotel Management
11 May 2024 by Susana - Guest Experience Manager, Hotel Management
Dear Rhys,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager
