Ratings based on 66 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
No AC
Posted 17 Aug 2020 on HotelsDid not stay here as when we got to the room it had no AC in the bedroom and the unit in the main room was too small for the apartment
Comment from Hotel Management
27 Aug 2020 by patricia, Hotel Management
we never had any complaint of the apartment actually the opposite we always get nice compliments, we waive you the cancellation fee after 4 pm, we return all the monies back your cc, we offer you an upgrade you did even check the other apartment.
by A verified traveler
Posted 18 Sep 2019
Comment from Hotel Management
1 Oct 2019 by patricia, Hotel Management
thanks for you rating such a great score
by A verified traveler
Posted 6 Sep 2019 on Hotels
Very nice
Comment from Hotel Management
6 Sep 2019 by patricia, Hotel Management
thank you
by A verified traveler
Posted 28 Aug 2019
Great stay yet again. Would of liked to have fresh towels on a daily basis as opposed to just once per visit.
Comment from Hotel Management
6 Sep 2019 by patricia, Hotel Management
thanks for your comments will work on that
by A verified traveler
Posted 16 Aug 2019 on Ebookers
Spacious apartment,nice balcony,well equipped kitchen.
Comment from Hotel Management
28 Aug 2019 by patricia, Hotel Management
Thanks for your nice comments
by A verified traveler
Posted 9 Aug 2019
Older complex, but in good condition . Great grounds and nice pool
Comment from Hotel Management
28 Aug 2019 by patricia, Hotel Management
Thanks for your comments
by A verified traveler
Two storey affordable penthouse with 3 balconies!
Posted 6 Aug 2019 on HotelsSerinamar deserved to get a full credit for fabulous service and a lovely and cosy apartment.
Why?
-Comprehensive introduction to the place and sharing all relevant information about services and amenities
- GREAT 24/7 communication through the whatsapp messenger (I did have a few issues with the hot water and induction hob)
- Very friendly and helpful staff (we could use their facility after checking out)
The Apartment.
WOW. It was a massive two storey, 1 bedroom penthouse with 2 balconies and spacious private terrace on the roof with a beautiful scenery on the surrounding villas and astonishing mountains.
The flat was fully equipment with absolutely everything including BBQ and charcoal. Everything was new and functional.
The estate looked well maintained especially surrounding plants, lawn and the swimming pool area.
Unfortunately some of the floor tiles on the communal staircase are chipping off and need to be replaced.
The estate's located about 5mins drive or 25mins walk from the famous Peurto Banus, but you can get a free shuttle to the beach and back. However, the services are operating between 11:30am to 1pm then 6pm to 9:30pm.
Out of these hours you need to relay on the local taxi or uber (about 6 euro to Peurto Banus.
If you looking for the place to party you will be disappointed. It's very quiet estate with mainly Spanish people and families. If you looking for the place to relax and enjoy spacious terrace you're gonna love it!
Comment from Hotel Management
28 Aug 2019 by patricia, Hotel Management
wow, incredible your message, THANK YOU!!!!!!
by A verified traveler
Great
Posted 25 Jul 2019 on HotelsGreat location not far from Banus port, if you have a car. Recommended
Comment from Hotel Management
28 Aug 2019 by patricia, Hotel Management
thanks to your nice message
by A verified traveler
Good place
Posted 25 Jun 2019 on HotelsVery nice place close to city attractions. I recommend it, but of course you need your own car to move around.
by A verified traveler
Posted 1 Apr 2019
Comment from Hotel Management
30 Apr 2019 by Apartamentos Serinamar, Hotel Management
Muchas gracias por tu valiración, esperamos verte de nuevo muy pronto!
