Ratings based on 163 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2023
Comment from Hotel Management
24 Oct 2023 by Josh, Hotel Management
Thank you for your excellent rating!
by A verified traveler
Posted 2 Oct 2023
The staff especially Pam and Sam were very accommodating.
I highly recommend Keys Caribbean.
Comment from Hotel Management
24 Oct 2023 by Josh, Hotel Management
Thank you for entrusting your vacation experience to us! It's a pleasure to read that you enjoyed your stay. We sincerely appreciate your excellent rating and hope to welcome you back soon.
by A verified traveler
Posted 3 Sep 2023
This property does NOT have access to Hawks Cay resort and pools. It does have a beautiful view of the water. However, it is billed as being have room for 6 but it is extremely tight. The interior needs updating. I would not return.
Comment from Hotel Management
24 Oct 2023 by Josh, Hotel Management
Thank you for your review! We're sorry the accommodations did not meet your expectations, but we appreciate your feedback.
by A verified traveler
Posted 19 Aug 2023
Graet
Comment from Hotel Management
21 Aug 2023 by Josh, Hotel Management
Thank you for your review!
by A verified traveler
Posted 18 Jul 2023
Great place
Comment from Hotel Management
19 Jul 2023 by Josh, Hotel Management
Thank you for your review!
by A verified traveler
Posted 9 Jul 2023
The house was nice . Pictures of property match actual property.
Problem we had were iguanas would use the pool as a bathroom. Everyday we'd have to have the pool clean . But by the end of our stay we'd have to do it ourselves. Pool became milking looking and we didn't want to swim in it .
Comment from Hotel Management
10 Jul 2023 by Josh, Hotel Management
Thank you for your review, Doug. We sincerely apologize for this issue. We are working with local pest control services and are hopeful that the iguanas can be captured and released in an area where they are no longer a nuisance to our guests.
by A verified traveler
Posted 23 Jun 2023
Amazing, as always
Comment from Hotel Management
28 Jun 2023 by Josh, Hotel Management
Thank you for your review!
by A verified traveler
Posted 19 Apr 2023
This is a very nice home within Hawks Cay Villas. the home is clean. nice pool outback. I would recommend that they do a little upkeep as its a litte older and some things need to be fixed. Such as the bars on the upstairs back porch were broken and i would not let me 4 year old out there. Also they should keep some cleaning supplies on site so we can clean if any messes were made. Overall, it was a very nice place to stay.
Comment from Hotel Management
24 Apr 2023 by Josh, Hotel Management
Thank you for your feedback. We're pleased to read you enjoyed your stay! We'll be sure to investigate and address the issue mentioned in your review to ensure the safety of our future guests.
by A verified traveler
Posted 8 Apr 2023
Disappointing
Comment from Hotel Management
24 Apr 2023 by Josh, Hotel Management
We're sorry to read that you did not enjoy your stay. We appreciate your feedback and hope to have a chance to improve your experience in the future.
by A verified traveler
Posted 6 Mar 2023
Comment from Hotel Management
28 Mar 2023 by Josh, Hotel Management
Thanks for rating us!
