Ratings based on 306 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Pretty average nothing to speak about .
Made my minimum expectations. Which I guess is
Something to be mentioned
Comment from Hotel Management
22 May 2024 by Americinn, Hotel Management
Thank you for taking time to give us feedback, we would like to hear from you about what you would like to see better to get more then your minimum expectations.we wat to improve so our guest are very happy while thier stay with us.
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 2 May 2024
The breakfast sucked, althe bed was a little hard, && the walls are pretty thin but it was still a nice place. The workers were really nice
Comment from Hotel Management
8 May 2024 by Americinn, Hotel Management
THANK YOU FOR TAKING THE TIME TO LEAVE A REVIEW AND WE WILL SEE WHAT WE CAN DO BETTER FOR THE NEXT TIME YOU COME.
by A verified traveler
Posted 29 Apr 2024
The hot tub was out but didnt mention that
Comment from Hotel Management
29 Apr 2024 by Americinn, Hotel Management
Thanks for the review and we are very sorry the hot tub is out of service but we are working on it and hopefully soon will be up and running. Have a great day!
by A verified traveler
Posted 26 Apr 2024
Staff were so nice!
Comment from Hotel Management
29 Apr 2024 by Americinn, Hotel Management
Thank you for taking the time to leave a review we appreciate the feedback you gave us and hope to see you in the future
by A verified traveler
Posted 16 Apr 2024
Just ok
Comment from Hotel Management
22 Apr 2024 by Ish, Hotel Management
Hello Florian, Thank you for sharing the feedback, hope you can give us another chance to serve you in the future better.Regards,Americinn Maquoketa
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Ish, Hotel Management
Hey Carrie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We will consider improving our services based on your review. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Ish Gadhiya
by A verified traveler
Posted 10 Mar 2024
Very clean and quiet. Great front desk service
Comment from Hotel Management
11 Mar 2024 by Ish, Hotel Management
Hello Bryan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with the housekeeper and front desk team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Ish GadhiyaGeneral Manager
by A verified traveler
Posted 24 Feb 2024 on Travelocity
If you like pee stained mattresses and mattress protectors, hair in your bed, broken down dirty hot tubs, xxxxs pool towels, and a pretend game room...this is the hotel for you. Would've left but it was already too late for my kid. Wouldn't recommend booking here.
Comment from Hotel Management
28 Feb 2024 by Americinn, Hotel Management
WE ARE VERY SORRY FOR THE INCONVENIENCE OF YOUR STAY PLEASE GIVE US ANOTHER CHANCE IN THE FUTURE TO PROVIDE BETTER SERVICE FOR YOU AND YOYR FAMILY.
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
22 Apr 2024 by Ish, Hotel Management
Hello,Thank you for taking the time to complete our online survey regarding your recent positive stay at our hotel.We appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Ish GadhiyaGeneral ManagerAmericInn Maquoketa
