Ratings based on 942 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 May 2024
Good
5 out of 5
by A verified traveler

Posted 1 May 2024
I loved everything about my stay, I even wrote a letter to give to one of the staff members (cleaning team). Everyone of the staff members that I encountered were very kind to me. The only feedback I would give is the room design. I love putting my phone on the nightdesk but its so crowded, there is a phone over there and a very sensitive alarm/clock. In the dark I want to grab my phone but I push some buttons by accident, set an alarm by accident or push one of those buttons to request for service. Or by accident knock over the phone horn. It's probably because I dont have any usage for it but it takes up the whole nightdesk. And I didnt like the lamp on the big desk, the lamp is sooo huge it takes up a lot of space and in my opinion it doesnt look very pretty so I hid it behind the curtains all the time. Anyway my stay was a great 9/10 so just take this with a very light note. It's also my 2nd time now, will for sure come back one day. Ah 1 more thing, I stayed for 3 weeks, but the automated stairs from 1st floor to the 2nd floor were still broken after I left, seems to take a long time. Not that I really care but it might make other people's travel just a bit easier.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
1 out of 5
by A verified traveler

Posted 29 Apr 2024
Property is poorly maintained. Shower stall drain is clogged and ive found dirty used personal hygienic products.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler from Port Moody

Posted 18 Apr 2024
Was conveniently located next to a metro station so getting around was a breeze.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
5 out of 5
by A verified traveler from Northridge

Posted 12 Apr 2024
Great location with access to multiple subway lines. Close to hongdae, myeongdong and many other popular areas
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024