Ratings based on 63 Verified Reviews

4.1 out of 5
43% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Sep 2022
nice hotel , nice pool , rooms, and karina at front desk is really nice and helpfull
Comment from Hotel Management
4 Oct 2022 by Front, Hotel Management
Thanks for your kinds comments we really apreciatte it , we hope see you soon.
5 out of 5
by A verified traveler

Posted 13 Sep 2022
I loved the soft sheets and the big pillows in my second room. I had issues with the first room and the staff took action right away and moved me to a different room. It was nice to hear the ocean during the night. The showers are very generous in size and clean and have hot water. All of the staff are very welcoming and helpful. I will definitely be there again.
Comment from Hotel Management
13 Sep 2022 by Ervin, Hotel Management
Thank you for your good comments. We hope to serve you again
5 out of 5
by A verified traveler

Posted 30 Jan 2022 on Hotels
Comment from Hotel Management
31 Jan 2022 by hotel star , Hotel Management
Es un placer conocer que su estadía fue agradable esperamos nuevamente su visita . Agradecemos su comentario .
5 out of 5
by A verified traveler

Posted 8 Jun 2021
Lugar sencillo y cómodo, bien localizado y precio justo.
Comment from Hotel Management
27 Jul 2021 by Saludos, Team Hotel Star, Hotel Management
Muchas gracias por tus comentarios. Esperamos que tu estancia con nosotros haya sido de lo mas placentera, cualquier duda o sugerencia estamos para servirte :)
5 out of 5
by A verified traveler

Posted 1 Apr 2021 on Hotels
Comment from Hotel Management
10 Apr 2021 by Gerencia, Hotel Management
Buenas Noches,muchas gracias Leonor por su calificacion, esperemos pronto su visita.
5 out of 5
by A verified traveler from Washington state

Posted 1 Aug 2020
Pool next to beach the only thing the rooms need is a mini fridge and microwave other then that excellent
Comment from Hotel Management
4 Aug 2020 by Gerencia. , Hotel Management
Muchas gracias, por tus comentarios y por la calificación, ya que nos ayuda mucho, para que otras personas puedan conocer tu experiencia. Tomaremos en cuenta tu recomendación, aunque está planeado que en las habitaciones que estamos remodelando del lado de la alberca, incluyan estos dos servicios, ya que tenemos un poco más de espacio. Muchas gracias por tu preferencia. Excelente día.
1 out of 5
by A verified traveler

Not a good option

Posted 1 Jan 2016 on Hotels
The hotel is located in a street full of trash, the swimming pool is dirty and some of the staff is rude.
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Me gustó su remodelación en todo sentido el servicio de cuartos en general toda la propiedad va quedando muy cool
4 out of 5
by A verified traveler

Posted 14 Feb 2024
En general esta todo bien, el personal siempre muy atento, todo muy limpio, el desayuno rico. Solo nos toco remodelación y había ruido en la piscina, esta centrico y te puedes mover a todos lados.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2024