Ratings based on 33 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2023
by A verified traveler
Posted 8 Aug 2022 on Hotels
by A verified traveler
Posted 6 Dec 2021 on Hotels
Comment from Hotel Management
15 Dec 2021 by luis, Hotel Management
Gracias su comentario
by A verified traveler
Posted 7 Apr 2021 on Hotels
It was great location. Very close to el Malecon and Bahia.
Comment from Hotel Management
18 Apr 2021 by Luis, Hotel Management
Gracias su visita, buen viaje
by A verified traveler
AC needs improvement
Posted 23 Jan 2020 on HotelsThe room is fine for one night, but the AC did not cool down the room. Unfortunately didn’t get to try the free breakfast.
The people at the front desk try to be helpful, even though they didn’t know the exact address of the hotel.
Comment from Hotel Management
30 Jan 2020 by luis, Hotel Management
Estimado amigo, lamento de del aire acondicionado, lo que pudimos observar es que no puso la opción correcta en el control remoto. El aire acondicionado funciona a la perfección.
Respecto del desayuno, nosotros tenemos un letrero que indica que el desayuno se servirá a partir de las 8 am.
by A verified traveler
Posted 6 Jan 2020
Comment from Hotel Management
9 Jan 2020 by Luis, Hotel Management
Gracias su calificación, estamos en proceso de mejora y crecimiento.
Espero servirle como de merece ud la próxima visita.
by A verified traveler from Canada
Posted 8 Dec 2019
Good situation, good breakfast ! Quiet and secure area , near the center
Comment from Hotel Management
9 Dec 2019 by Luis, Hotel Management
Gracias, sus palabras, nos esmeramos día a día para servir y mejorar nuestro servicio.
saludos
Luis
by A verified traveler
Posted 15 Aug 2019
Comment from Hotel Management
19 Aug 2019 by Luis, Hotel Management
Gracias sus comentarios, nos comprometen a seguir mejorando
by A verified traveler
Posted 30 Apr 2019 on Hotels
by A verified traveler
Do not stay here
Posted 9 Jan 2019 on HotelsThe location was horrible, there were no "ocean views", it was dirty, disorganized, and we cancelled our stay here. We went to a beach about 30 minutes away and were delighted with our decision. The only saving grace was the owner letting us cancel. This can't even be considered a hostal - terrible.
Comment from Hotel Management
14 Jan 2019 by Luis, Hotel Management
I apologize if our establishment did not meet your expectations. We really strive to give good service to our customers. at booking.com we have a score of 8.9 and it is one of the blanket betsellers.
