Ratings based on 968 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Will go back again
by A verified traveler
Posted 29 May 2024
Everything was good
by A verified traveler
Posted 29 May 2024
The room smelled of mold, the carpet was tacky and damp feeling - although the bed was vert comfortable. The price was too much for the condition of the room.
by A verified traveler
Posted 27 May 2024
Unfriendly and ruined my stay
Comment from Hotel Management
27 May 2024 by Cameron, Hotel Management
Would you be able to give us some details about your stay? We would love to hear how it could be improved!
by A verified traveler
Posted 26 May 2024
Everything was fine except for the tolietbthat didnt flush and the level 9f noise on the pool side and up and down the halls at 11p.m.
Comment from Hotel Management
26 May 2024 by Cameron, Hotel Management
We appreciate you leaving a review! We'll follow p with management about the noise by the pool and enforcing pool hours. Thanks again!
by A verified traveler
Posted 25 May 2024
Nasty
Comment from Hotel Management
26 May 2024 by Cameron, Hotel Management
Thank you for taking the time to leave a review. Could you give us some pointers on how to improve a future stay!
by A verified traveler from Brewer
Posted 23 May 2024
The lobby area and front of the hotel is very nice. The rooms themselves are dingy and old. We had an issue with our shower but they were quick to come fix it so that was a plus.
Comment from Hotel Management
26 May 2024 by Cameron, Hotel Management
We have a lot of pride concerning our staff, and we are happy that they were able to give you excellent service. We still recognize your points and we will follow up with management and address the issue you mentioned. Thank you!
by A verified traveler
Posted 23 May 2024
Nice restaurant / bar area!
Comment from Hotel Management
26 May 2024 by Cameron, Hotel Management
Thank you for leaving a rating! We hope to see you again soon!
by A verified traveler
Posted 20 May 2024
space,especially carpet, could use a refresh...staff very nice and accommodating
Comment from Hotel Management
26 May 2024 by Cameron, Hotel Management
We pride ourselves on our staff, so we're happy that the service you received was superb! We will follow up with housekeeping about your comment. Thank you!
by A verified traveler
Posted 19 May 2024
room was kool spacious 3 min from arena for my sons basketball tournament i liked how the indoor pool is
Comment from Hotel Management
26 May 2024 by Cameron, Hotel Management
We're delighted that you enjoyed your stay! We hope to see you again before the next big game!
