Ratings based on 683 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Clean well equiped room with ensuite. Shower over spa bath , need to be agile to get in and out.
Bring your own breakfast.
Comment from Hotel Management
12 May 2024 by Alzburg Resort, Hotel Management
Hi Stephen,Thank you very much for your feed back.
by A verified traveler
Posted 13 Apr 2024
Very beautiful place safe quiet and convenient
Comment from Hotel Management
16 Apr 2024 by The Alzburg Resort, Hotel Management
So happy you enjoyed :)
by A verified traveler
Posted 2 Apr 2024
Thank you for a comfortable and safe stay with all the essential amenities included.
Excellent location. Walking distance to the town centre.
Friendly staff.
A big thank you for our Easter Gift Bag surprise on Easter Sunday.
Highly recommended.
Comment from Hotel Management
2 Apr 2024 by John, Hotel Management
Hi Diana,We are so happy you enjoyed your stay with us and hope to welcome you back again soon :)
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
3 Apr 2024 by The Alzburg resort, Hotel Management
Thank you so much for a 5 out of 5 :)
by A verified traveler
Posted 11 Feb 2024 on Wotif
Comment from Hotel Management
1 Mar 2024 by Jodie, Hotel Management
Dear Brooke,Thank you for staying at our resort. We hope you had a wonderful time during your visit.We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again. Kind regards,The Alzburg Resort Team
by A verified traveler
Posted 14 Jan 2024 on Wotif
There was a private pool party with live band from 6-10. At the desk we were told only that there was a provate function so we couldn't use the pool, and it finished at 9. No mention was made of a loud live band. We came back from dinner elsewhere after the party had started and after reception had closed. I would have asked for a refund and gone elsewhere. If accommodation is going to make money by hosting loud private parties, they should let other guests know with the option to cancel booking and go elsewhere. I will never book here again.
by A verified traveler
Posted 30 Nov 2023 on Lastminute
Comment from Hotel Management
21 Dec 2023 by Jodie, Hotel Management
Dear Sandra,Thank you for staying at our resort. We hope you had a wonderful time during your visit.We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again. Kind regards,The Alzburg Resort Team
by A verified traveler
Posted 5 Nov 2023 on Wotif
Loud party above us late into the night. Our room was right next to spa so it was lit up outside and couldn’t block the light out at night (Louvers not block out) and also very light in our room 6am. Disappointing not to be able to sleep.
Comment from Hotel Management
21 Dec 2023 by Jodie, Hotel Management
Dear Guest,Thank you for posting a review and we’re sorry to hear that.Our resort team takes quick action towards any noise complains. We did have a big family staying at the same time and addressed the complaint the next day. Once again our apologies.Kind RegardsThe Alzburg Team
by A verified traveler
Posted 31 Oct 2023 on Wotif
Clean and comfortable bed
Staff were excellent
Comment from Hotel Management
4 Nov 2023 by The Alzburg Team, Hotel Management
Thank you for your lovely feedback from your recent stay with us.We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again. Kind regards,The Alzburg Resort Team
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Alzburg Resort Team, Hotel Management
Hi David, Thank you for your 10/10 rating after your stay. We are very happy that you enjoyed our resort so much.
