Ratings based on 16 Verified Reviews

3.2 out of 5
71% of guests recommend
2.6 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024 on Travelocity
4 out of 5
by A verified traveler

Good central option

Posted 2 Oct 2018 on Hotels
The hotel is a decent local choice - centrally located, which is important, and it compares favorably with other options in terms of comfort, service, food, and other amenities. The overall service has definitely improved over my past few visits, as it was somewhat spotty in the past.
Comment from Hotel Management
20 Oct 2018 by Adri Syawal-General Manager, Hotel Management
Dear Tahnee, Thank you for your review to Swiss-Belhotel Manokwari, we waiting for your next visit. Thank you
3 out of 5
by A verified traveler

Posted 19 Aug 2018
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
1 out of 5
by A verified traveler

Posted 13 Jun 2018 on Hotels
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 26 Oct 2016
Pros: The staff was very friendly and the hotel was clean and comfortable.
Cons: The only problem we had was that expedia gave us the wrong phone number for the hotel. when our flight from Sentani was cancelled at the last minute we could not contact the hotel. Internet in Sentani was down also. We were charged for a night we didn't spend at the Swiss Bel. I think expedia should refund a night's accommodation. It was THEIR FAULT.
Location: We hired a car and driver from the hotel and a staff member also came with us. There were no sights really close to the hotel but the trip was excelle
Comment from Hotel Management
28 Dec 2016 by Meyty, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
1 out of 5
by rocio

Not clean enough

Posted 12 Aug 2015 on Hotels
Staff doest speak so much english, bathroom was not clean,even I found insects adn towels had stains.
5 out of 5
by A verified traveler

Posted 25 Dec 2021 on Hotels
バスタブが付いていて良かったのですが、もう少しバスルームの手入れが良いと申し分なかったです。
Comment from Hotel Management
4 Jan 2022 by Hill, Hotel Management
Dear our guest, Warmest greetings from Swiss-Belhotel Manokwari, It is such a pleasure that you have a good experience while you stay here. Thank you for your support to us. Hospitality Yours, Hillary Maranresy E-Commerce Officer
3 out of 5
Recommended
for Everyone
by A verified traveler

It was close to our home of family

Posted 22 Sep 2017
Pros: It is close where my family live.
Cons: Bathroom, inernet in the room
Manokwari is a Nice city. There is a lot to do beach and different nature.
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
2 out of 5
by boris

Not recommendable

Posted 4 Aug 2017 on Hotels
Wifi was not working! The place not clean at all. We cancelled our stay after the first night. No costs refundable although.....
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your response, we apologize for your inconvenience during your stay at Swiss-Belhotel Manokwari. we will follow up your complaint and we waiting for you come to Swiss-Belhotel Manokwari again.