Ratings based on 14 Verified Reviews
2.6 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good central option
Posted 2 Oct 2018 on HotelsThe hotel is a decent local choice - centrally located, which is important, and it compares favorably with other options in terms of comfort, service, food, and other amenities. The overall service has definitely improved over my past few visits, as it was somewhat spotty in the past.
Comment from Hotel Management
20 Oct 2018 by Adri Syawal-General Manager, Hotel Management
Dear Tahnee,
Thank you for your review to Swiss-Belhotel Manokwari, we waiting for your next visit.
Thank you
by A verified traveler
Posted 19 Aug 2018
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
by A verified traveler
Posted 13 Jun 2018 on Hotels
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
Recommended
for Everyoneby A verified traveler
Posted 26 Oct 2016
Pros: The staff was very friendly and the hotel was clean and comfortable.
Cons: The only problem we had was that expedia gave us the wrong phone number for the hotel. when our flight from Sentani was cancelled at the last minute we could not contact the hotel. Internet in Sentani was down also. We were charged for a night we didn't spend at the Swiss Bel. I think expedia should refund a night's accommodation. It was THEIR FAULT.
Location: We hired a car and driver from the hotel and a staff member also came with us. There were no sights really close to the hotel but the trip was excelle
Comment from Hotel Management
28 Dec 2016 by Meyty, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
by rocio
Not clean enough
Posted 12 Aug 2015 on HotelsStaff doest speak so much english, bathroom was not clean,even I found insects adn towels had stains.
by A verified traveler
Posted 25 Dec 2021 on Hotels
バスタブが付いていて良かったのですが、もう少しバスルームの手入れが良いと申し分なかったです。
Comment from Hotel Management
4 Jan 2022 by Hill, Hotel Management
Dear our guest,
Warmest greetings from Swiss-Belhotel Manokwari,
It is such a pleasure that you have a good experience while you stay here.
Thank you for your support to us.
Hospitality Yours,
Hillary Maranresy
E-Commerce Officer
Recommended
for Everyoneby A verified traveler
It was close to our home of family
Posted 22 Sep 2017
Pros: It is close where my family live.
Cons: Bathroom, inernet in the room
Manokwari is a Nice city. There is a lot to do beach and different nature.
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your Response. we waiting for u come to Swiss-Belhotel Manokwari again.
by boris
Not recommendable
Posted 4 Aug 2017 on HotelsWifi was not working! The place not clean at all. We cancelled our stay after the first night. No costs refundable although.....
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your response, we apologize for your inconvenience during your stay at Swiss-Belhotel Manokwari. we will follow up your complaint and we waiting for you come to Swiss-Belhotel Manokwari again.
by A verified traveler
朝食バイキングがとてもおいしかった。
Posted 22 May 2017 on Hotels泊まった部屋は、ダブルのかなり広い部屋でしたが、窓がありませんでした。しかも、宿泊中は工事中（日中のみ）で騒音がひどかったです。窓がないので、虫が入ってこないのは逆に良かったかもしれません。朝食バイキングは種類も豊富でかなりおいしかったです。
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your response. We are very sorry for your inconvenience relation with our ongoing hotel renovation. we are waiting for you come to Swiss-Belhotel Manokwari.
by Raul
Hotel caro, sucio y apestoso
Posted 10 Jan 2017 on HotelsLa habitación y el hotel en general se encontraban extremadamente sucios y en pésimas condiciones. Además no es barato. Por otro lado me parece que no hay grandes opciones de alojamiento en Manokwari lo que explica que esta cadena de hoteles swiss-bel no le de importancia a dar una buena atención a sus clientes. Si tienes que ir a esta región de Manokwari es difícil evitar este hotel pero es un hotel terrible.
Comment from Hotel Management
24 Aug 2018 by Adri Syawal - General Manager, Hotel Management
Thank you for your response. We are very sorry for your inconvenience. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we are waiting for you come to Swiss-Belhotel Manokwari.
