Ratings based on 110 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 28 May 2022 on Hotels
Comment from Hotel Management
29 May 2022 by Best Western Plaza Hotel Mannheim , Hotel Management
Liebe Joseph, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass Sie einen schönen Aufenthalt in unserem Haus hatten. Wir hoffen, Sie bald wiedere bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Ihr Best Western Plaza Team Mannheim
5 out of 5
by A verified traveler

Posted 27 May 2022
Very nice!
Comment from Hotel Management
3 Jul 2022 by Toghrul Abdulrahimov (Front Office Supervisor) , Hotel Management
Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.
5 out of 5
by A verified traveler from San Bernardino

Posted 28 Oct 2021
The hotel is great, staff very friendly specially Julia!! I just have to mention that shower is not the greatest, water spills out
Comment from Hotel Management
3 Nov 2021 by Julia Sommer, Hotel Management
Dear Leticia. Thank you so much for your happy. We are looking forward to welcome you again. We wish you all the best. Your Best Western Plaza Team Mannheim
5 out of 5
by A verified traveler

Great value for money

Posted 4 Oct 2021 on Hotels
Nice hotel, located close to industrial area. Large numbers of parking places, right in front of hotel..
Comment from Hotel Management
3 Nov 2021 by Julia Sommer, Hotel Management
Dear Bosil. Thank you so much for your great feedaback. It´s nice to hear, that you enjoyed your stay at our hotel. We hope to welcoem you again soon. Your Best Western Plaza Team Mannheim
5 out of 5
by A verified traveler

Posted 18 Feb 2020 on Hotels
It was great
Comment from Hotel Management
20 Apr 2020 by Lucian Bejan, Hotel Management
Dear guest, thank you very much for your great feedback. We hope to see you again in Mannheim. Kind regards, Lucian Bejan Hotel Management
5 out of 5
by A verified traveler

Cool weekend stay

Posted 17 Feb 2020 on Hotels
Hotel is like in the middle of industrial part of Mannheim so on Saturday evening was quite, lot of parking spaces, we booked one queen bed, two twins were prepared for us but the receptionist was able to change that fast, room very clean, breakfast ok, but only ok, I didn’t see anybody to fill up or clean up, Sunday short of stuff? 10 min drive to RheinNecker Shopping center
Comment from Hotel Management
6 Dec 2020 by Lucian Bejan, Hotel Management
Dear guest, thank you very much for your great feedback. We hope to see you again in Mannheim. Kind regards, Lucian Bejan Hotel Management
5 out of 5
by A verified traveler

Great

Posted 2 Feb 2020 on Hotels
Stayed here with 4 friends and it was very spacious room! It was a bit out of City center but the taxi there is about 12euros
Comment from Hotel Management
6 Feb 2020 by Lucian Bejan, Hotel Management
Dear guest, thank you very much for your great feedback. We hope to see you again in Mannheim. Kind regards, Lucian Bejan Hotel Management
3 out of 5
by A verified traveler

Posted 20 Dec 2019 on Travelocity
Overall is OK, but location is not quite convenient.
Comment from Hotel Management
6 Feb 2020 by Lucian bejan, Hotel Management
Dear guest, thank you very much for your feedback. Our hotel is not centrally located in the city center, but we offer an excellent quiet location where you can relax and forget the daily stress.We hope to see you again in Mannheim. Kind regards, Lucian Bejan Hotel Management