Ratings based on 436 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Clean
Comment from Hotel Management
15 Jun 2024 by Mya, Hotel Management
Dear Jodi,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Mya WoltersOperations Supervisor
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Mya, Hotel Management
Dear Zachary,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Mya WoltersOperations Supervisor
by A verified traveler
Posted 10 Jun 2024
Clean
Comment from Hotel Management
12 Jun 2024 by Mya, Hotel Management
Dear Jesus,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, especially from the ones who matter the most- YOU! To celebrate the great guest experiences we delivered, I have shared your feedback with our leadership team. Thank you again for taking the time to share your feedback, it is truly appreciated.Sincerely,Mya WoltersOperations Supervisor
by A verified traveler
Posted 2 May 2024
Quite clean nice bed a little too hard for my taste price on the higher side
Comment from Hotel Management
3 May 2024 by Antania, Hotel Management
We are thrilled to hear that you had a wonderful stay and experienced excellent service during your time with us. We look forward to welcoming you back for another visit in the future. Thank you for choosing us as your accommodation option.We hope to welcome you again soon
by A verified traveler
Posted 28 Apr 2024
Would stay here again
Comment from Hotel Management
30 Apr 2024 by Maria, Hotel Management
Hello Clayton,We're delighted to hear that you had a positive experience and would choose to stay with us again. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us!
by A verified traveler from Saint cloud
Posted 16 Apr 2024
Didn’t get the room I requested.
Comment from Hotel Management
17 Apr 2024 by Antania, Hotel Management
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Antania, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 14 Apr 2024
We reserved a king size bed, and only got a room with two Queen size beds. The staff was friendly and attentive when we requested fresh towels, more soap and toilet paper. Our room was not cleaned while we were there because we only stayed for 2 nights.
Comment from Hotel Management
17 Apr 2024 by Antania, Hotel Management
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.
by A verified traveler
Posted 9 Apr 2024
It work out nice for what we were there for.
It was close to Bethany College and that why we were there.
Comment from Hotel Management
9 Apr 2024 by Antania, Hotel Management
Thank you, we hope to see you again soon.
by A verified traveler
Posted 25 Mar 2024
I liked this hotel because it was very clean and very quiet at night.
Comment from Hotel Management
25 Mar 2024 by Antania, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
