Ratings based on 109 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
There are some negative comments about this hotel , but in my opinion evrything was perfect about this hotel , very reasonable price in the heart of downtown with friendly staff,
Comment from Hotel Management
13 Jun 2024 by Victor, Hotel Management
Thank you very much for your comments and good recommendations about our hotel, the hotel is located in the historic center of the city, we have an excellent location, thank you for the recommendations. We are waiting for you again so that you can enjoy the experience of our service.Sandra AriasManager
by A verified traveler
Posted 30 May 2024
I loved the property they have great customer service.
Comment from Hotel Management
13 Jun 2024 by Sr. Jose, Hotel Management
Thank you very much for your comments and good recommendations about our hotel, we look forward to seeing you again so you can enjoy the experience of our service.Sandra AriasManager
by A verified traveler
Posted 11 Dec 2023
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by Julio Cesar Cardona Hincapie, Hotel Management
Apreciada huésped, de antemano agradecemos el haberse alojado con nosotros y permitirnos conocer su valiosa opinión, de lo cual nos complace saber que el servicio recibido fue de su agrado, permitiendo una grata experiencia, esperamos tenerla de regreso muy pronto.CordialmenteJulio Cesar Cardona HincapiéGerente Hotel Pop Art Manizales
by A verified traveler
Great place great location super friendly staff
Posted 11 Jul 2023 on HotelsThis is a great location near everything in downtown manizales, breakfast was great plenty of choices, and te staff was pleasant and very helpful, i highly recommend this hotel.
Comment from Hotel Management
12 Jul 2023 by Julio Cesar Cardona Hincapie, Hotel Management
Dear guest, we appreciate your sharing your opinion, which is very important. We are pleased to know that the location and quality of service received were to your liking. We hope to have you back very soon.CordiallyJulio Cesar CardonaManager Hotel Pop Art Manizales
by A verified traveler
Great value for money
Posted 7 Jul 2023 on HotelsWas great value for the price. Though the building utilities are getting a bit dated. The reception staff especially Mr. Andre Rios was very helpful. Breakfast could have been better. But I guess for the price it was okay. Overall very happy with the stay.
Comment from Hotel Management
12 Jul 2023 by Julio Cesar Cardona Hincapie, Hotel Management
Dear guest, thank you for your comments which help us improve every day, we are pleased to know that the service provided by our staff was satisfactory, we hope to have you back very soon.CordiallyJulio Cesar CardonaManager Hotel Pop Art Manizales
by A verified traveler
Posted 5 Jul 2023
Great value, friendly staff and location.
Comment from Hotel Management
12 Jul 2023 by Julio Cesar Cardona Hincapie, Hotel Management
Dear guest, we are pleased to receive your comments which help us to improve our services, additionally we are glad to know that the value for money has been to your liking and has allowed you a pleasant stay.CordiallyJulio Cesar CardonaManager Hotel Pop Art Manizales
by A verified traveler
Posted 15 Jun 2023
The staff were friendly, location was great. Room was clean, comfortable and spacious. I had a suite on the 8th floor.
My only issue would be the site advertises AC and they do not have air conditioned rooms.
That being said it appears no hotels in Manizales have AC either.
The price and quality are good and I’ll be staying there again on my next trip which is already booked.
Comment from Hotel Management
15 Jun 2023 by Julio Cesar Cardona Hincapie, Hotel Management
Dear guest, we appreciate sharing your valuable opinion, of which we are pleased that the service has been of the quality it deserved, on the other hand, we offer a sincere apology for the air conditioning information which we will correct immediately, we hope to have you back very soon. soon.CordiallyJulio Cesar Cardona HincapiéManager Hotel Pop Art Manizales
by A verified traveler
Posted 7 May 2023
Excellent attention great team
Comment from Hotel Management
6 Jun 2023 by Julio Cesar Cardona Hincapie, Hotel Management
Dear guest, thank you for giving us your opinion, from which we are pleased to know that the attention received was of the quality it deserved. We hope to have you back very soon.CordiallyJulio Cesar Cardona HincapiePOP ART Hotel Manager
by A verified traveler
Posted 23 Mar 2023 on Hotels
