Ratings based on 117 Verified Reviews

4.3 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Love it
Comment from Hotel Management
5 Jun 2024 by Gerente General, Hotel Management
Hello, @FranciscaThank you very much for your review! We are glad you enjoyed your stay and service at Estelar el Cable. Greetings from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again!Jaime Bolivar General Manager
3 out of 5
by A verified traveler from Miami

Posted 20 Jan 2024
We had to wait for the check in, because there was only 1 person at the counter. Later we were asked to pay the VAT. The reason why was explained in a rather unclear and condescending way, as it hasn’t happened in any other hotel prior. Facilities close at 6pm, which is very early. The rooms have no AC so it’s quite hot inside. Rooms are also small. The area outside the hotel is very nice.
Comment from Hotel Management
23 Jan 2024 by Gerente General , Hotel Management
Hello, @JulienWe just wanted to thank you for taking the time to write this review of Estelar El Cable, every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon.Thanks again!Jaime Bolivar General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

Posted 29 Jul 2023
Wonderful location. A little odd that it’s a headquarters for Juan Valdez coffee but they don’t serve it in the restaurant
Comment from Hotel Management
3 Aug 2023 by Gerente General, Hotel Management
Thank you very much for your comment! We are glad that you enjoyed your stay and service at Estelar Recinto del Pensamiento.Greetings from this team that will always be ready to serve you with the quality that characterizes Estelar Hotels. Thank you again!Jaime Bolivar General Manager
5 out of 5
by A verified traveler

Posted 27 Jun 2023
Nice and beautiful
Comment from Hotel Management
4 Jul 2023 by Gerente General, Hotel Management
Hello We just wanted to thank you for taking the time to write this review of Estelar Recinto del Pensamiento, every comment like this helps us to improve and continue to be your first choice. We are very grateful for customers like you and hope to have you with us soon.Thanks again!Jaime Bolivar
5 out of 5
by A verified traveler

I would easily stay here again.

Posted 22 Jan 2023 on Hotels
I enjoyed my stay. The employees were exceptional. They never seemed to bothered to help. If you stay there, do the 1.5hr Nature Guided hike.
3 out of 5
by A verified traveler from scottsdale

This traveler left a rating score only Posted 30 Dec 2022
5 out of 5
by A verified traveler

Posted 6 Dec 2022
I like everything but most interesting the people are very kind.
Comment from Hotel Management
15 Dec 2022 by Jaime E Bolivra, Hotel Management
Gracias por sus comentarios, le esperamos nuevamente
3 out of 5
by A verified traveler

Como hotel no lo recomiendo.

Posted 22 Aug 2022 on Hotels
Tuve la habitacion 17, desde las 5:50 Am el ruido era terrible los dos dias que me quede, la cama muy incomoda, el desayuno normal. El lugar es hermoso, como hotel no lo recomiendo, aunque los trabajadores muy amables.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2022