Ratings based on 82 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Manilva Sun, Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you and we look forward to your visit on another occasion. Best regards Reception Department
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
30 Nov 2023 by Recepción , Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you. Best regards
by A verified traveler
Posted 2 May 2023 on Hotels
Comment from Hotel Management
3 May 2023 by Reception Department, Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you and we look forward to your visit on another occasion. Best regards
by A verified traveler
Posted 21 Apr 2023
Loved the view from our terrace, very comfortable accommodations
Comment from Hotel Management
3 May 2023 by Reception Department, Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you and we look forward to your visit on another occasion. Best regards
by A verified traveler
Posted 17 Feb 2023
We needed a place to stay for two weeks, and the apartment was adequate. The kitchen is tiny--so small that the dishes are stored in the great room. Cooking pots and pans were only just enough for us, but we chose to fix most of our own meals. We had our own car. Without it, staying here would have been difficult. We appreciate the smoke-free room. Overall, for a 3 star place, this was an excellent choice.
Comment from Hotel Management
19 Feb 2023 by Reception Department, Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you and we look forward to your visit on another occasion. Best regards
by A verified traveler
Great value
Posted 23 Oct 2022 on HotelsThe apartment was clean and tidy, the staff were great and friendly and very willing to do anything for you.
Comment from Hotel Management
23 Oct 2022 by Reception Department, Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you and we look forward to your visit on another occasion. Best regards
by A verified traveler
Posted 19 Oct 2022
Very hard to find hotel. Ho not tub.
Comment from Hotel Management
21 Oct 2022 by Reception Department, Hotel Management
Thank you very much for your feedback. It motivates us to keep improving every day. It has been a pleasure to assist you and we look forward to your visit on another occasion. Best regards
by A verified traveler
Enjoyable week in this clean and well kept hotel.
Posted 26 Apr 2022 on HotelsWe have just enjoyed 7 nights at this hotel for a quiet relaxing holiday.
The staff were friendly, the hotel very clean and the room and balcony were a good size.
We had room 124 which had good views with some distant sea views between the new villas being built.
Whilst not affecting us please note there are a couple of discrepancies in the Hotels.com description. It states that evening meals are available but this is currently not the case. It also states that rooms are cleaned daily but it is in fact once a week in the middle of your stay.
There is a limited supply of food essentials for sale in the hotel including some microwave meals. There is a good selection of restaurants available in the port area of La Duquesa about a 30 minute walk downhill. The walk back up the hill afterwards helps burn off some of the calories! The nearest supermarket is a 20 minute walk downhill en-route to the port.
Unless you are prepared for a lot of walking you will either need your own transport or rely on local taxis if staying here.
Comment from Hotel Management
4 May 2022 by Reception Department, Hotel Management
Thank you very much for your evaluation. It motivates us to keep improving every day. It has been a pleasure serving you and we look forward to your visit on another occasion. Kind regards Reception Department
by A verified traveler
Posted 21 Apr 2022
We arrived late due to flights, but the apartment reception was excellent and accomodating and welcoming. The apartments we easy to access and clean.
Comment from Hotel Management
4 May 2022 by Reception Department, Hotel Management
Thank you very much for your evaluation. It motivates us to keep improving every day. It has been a pleasure serving you and we look forward to your visit on another occasion. Kind regards Reception Department
by A verified traveler
Posted 3 Apr 2022 on Hotels
Comment from Hotel Management
6 Apr 2022 by Reception department, Hotel Management
Dear customer:
Thank you so much for your opinion. We are very sorry for not having met your expectations and we show you our sincerest apologies.
We will consider your comment and our entire team will work to improve and offer a quality service.
Sincerely
