Ratings based on 31 Verified Reviews

3.1 out of 5
50% of guests recommend
3.4 Room cleanliness
2.7 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great

Posted 19 Apr 2019 on Hotels
5 out of 5
by A verified traveler from rancho,cucamonga, us

Posted 9 Apr 2019 on Orbitz
Location and amenities Close to MOA, METLive..Friendly Staff
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2019
3 out of 5
by A verified traveler

Posted 23 Mar 2019
The location is great but the unit is not a hotel and I don’t know how they call it a suite The whole thing I’ll bet was about 150 ft.² Nobody at the property really knows anything when you go to check in
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2019
3 out of 5
by A verified traveler from Western Australia

Posted 8 Feb 2019
The location is good as it is near Mall of Asia. The room is clean and well maintained however the hallway is reeking with cigarette smokes. The communtication isn’t that good either as the person in the lobby don’t have any idea what USP Suite is. The details of the room was received the same day of the stay so we waited for more than an hour in the lobby as they check our names in their record. I hope USP Suite improve their communication with Shell Residences to avoid hassle.
3 out of 5
by A verified traveler from perth australia

It’s ok good for 2 people only. If more it’s crowd

Posted 23 Jan 2018
Foyer in nice but when you go to the actual room. It is just ordinary
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 22 Jan 2018 on Hotels
we booked a room for 4 people and it was too small for everyone to be comfortable
1 out of 5
by A verified traveler from Los Angeles, CA

Not impressed

Posted 13 Jan 2018
The only thing good about this hotel is that it is close to MOA, that's it! Not impressed. Lacking basic necessities like blankets, pillows, towels, etc. I would not re recommend this hotel to my friends and families coming from America.
1 out of 5
by A verified traveler

Close to moa

Posted 11 Jan 2018
The only good thing about this hotel is that it was cheap and close to moa. The rooms are very small. There are no amenities what so ever. The typical brown bag hotel.