Ratings based on 8 Verified Reviews

2.0 out of 5
100% of guests recommend
2.7 Room cleanliness
2.1 Service & staff
2.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
3 out of 5
by A verified traveler from Bulacan

Posted 17 Oct 2019
The property is actually the Tree by SMDC in Fairview. It is secured with a security guard in every tower. The room is comfortable with Aircon, TV and WIFI. The problem is the directions to find the address in Expedia. It’s hard to find the location. Tip to find the Red Doorz is type TREE by SMDC in your waze or google and the Red Doorz booth is located inside the Alfamart beside the entrance of TREE by SMDC.
1 out of 5
by A verified traveler

Posted 1 Oct 2019
The room I stayed have uncomfortable pillows, comforter cover is very old , you have to pay for use of the refrigerator.
Comment from Hotel Management
22 Oct 2019 by RedDoorz Philippines, Hotel Management
"Dear Anonymous Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "
1 out of 5
by A verified traveler

BOGUS HOTEL

Posted 13 Jul 2019 on Hotels
NEVER FOUND THE HOTEL, CAB DRIVER SAID NO HOTEL AT THAT LOCATION, I WENT THE HOTEL ONLINE WEB AND THEY HAD MANY COMPLAINTS ABOUT NOT FINDING THE HOTEL LOCATION. I CALLED HOTELS.COM AND TOLD THEM OF WHAT HAPPENED, THEY ALSO HAD TROUBLE TRYING TO CONTACT THE HOTEL. THEY FINALLY GOT A EMAIL REPLY SAYING NO REFUND, I WAS CHARGED 3 NIGHTS. HOTELS.COM WAS VERY NICE ABOUT IT AND GAVE ME A 50 VOUCHER, BUT I DID DISPUTE THE CHARGE WITH MY CREDIT CARD COMPANY
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2019 on Hotels
2 out of 5
by A verified traveler

Just fine , needs more cleaning improvement

Posted 22 Jun 2019 on Hotels
3 out of 5
by A verified traveler

Posted 10 Jun 2019
front desk required 1000 peso deposit in cash that can only be reclaimed the next day after you check out, not during!
2 out of 5
by A verified traveler

Posted 4 Oct 2019 on Hotels
Comment from Hotel Management
22 Oct 2019 by RedDoorz Philippines, Hotel Management
"Dear grace Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "
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