Ratings based on 49 Verified Reviews
2.8 Room cleanliness
2.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2023
I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam
by A verified traveler
DO NOT GO THERE !!!!!!!!!!!!!!!
Posted 28 Dec 2022 on Hotels
The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!
by A verified traveler
Posted 5 Apr 2021 on Hotels
by A verified traveler
Posted 25 Jan 2020 on Hotels
by A verified traveler
Posted 8 Dec 2019
by A verified traveler
Posted 13 Nov 2019 on Hotels
experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night.
On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there.
There wasn’t enough blankets for everyone.
The ac was only in one room so one room was always cold and the other room was hot.
The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them.
HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!
by A verified traveler
Posted 28 Oct 2019 on Hotels
The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.
by A verified traveler from California
Posted 4 Oct 2019
No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?
by A verified traveler
Posted 25 Jul 2019 on Hotels
Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well
by A verified traveler
Posted 15 Jul 2019 on Hotels
Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.
