Ratings based on 40 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 13 Jan 2024
Nice it is near the airport.
Comment from Hotel Management
23 Jan 2024 by Tim, Hotel Management
Hi, Richard! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
6 Dec 2023 by Barbara, Hotel Management
Hi, Joyvilo! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
by A verified traveler
Posted 23 Nov 2023
I originally booked another hotel close to the airport, but it was overbooked so Expedia rebooked me at this property. The bathroom was so dirty, the pillows had mould and black stains on them and the bedding had yellow stains. I would not stay here again.
Comment from Hotel Management
6 Dec 2023 by Barbara, Hotel Management
Hi, Jennifer! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
6 Dec 2023 by Barbara, Hotel Management
Hi, Karen! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara
by A verified traveler from NORTH YORK
Posted 2 Nov 2023
the building next door is under construction, the noise starts early around 7am "bang bang" too much, the condition of the room needs lots of improvement work. air conditioner machine is filled with dirt. the countertop is broken and it can cut into our skin if we touch it; I could not boil the water for drinking because the kettle is not working: the power outlet is broken. the neighbourhood maybe ok but, no access to private nor public transit. the shower room curtain is old and dirty with mold, the floor carpet looks old and dirty should be in the garbage. The owner or the management team should fix the power outlet and some broken things before listing the room for guests to book their stays. I dont complain about the poor location or unsafe neighbourhood but I mainly do not satify anout the room condition itself which is under the control of the management team or owner.
Comment from Hotel Management
6 Dec 2023 by Barbara, Hotel Management
Hi, Thuy! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
by A verified traveler
Posted 12 Sep 2023
Its in a horrible neighborhood. We took a cab there and they weren't open. We payed but had to go to another place.
by A verified traveler
Posted 23 Aug 2023 on Hotels
by A verified traveler
Posted 9 Aug 2023
by A verified traveler
Posted 11 Jun 2023
Comment from Hotel Management
5 Jul 2023 by Ava, Hotel Management
Hi, Marilou! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava
