Ratings based on 14 Verified Reviews

2.9 out of 5
2.5 Room cleanliness
3.5 Service & staff
2.4 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Fantastic hotel and staff, they go out of the way to make you feel comfortable.
Comment from Hotel Management
23 Jan 2024 by Tim, Hotel Management
Hi, Jeremy! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
4 out of 5
by A verified traveler

Posted 27 Apr 2023 on Hotels
Comment from Hotel Management
22 Jun 2023 by Rosy, Hotel Management
Thanks for your kind and lovely words, Michael! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Rosy
2 out of 5
by A verified traveler

Cockroaches everywere

Posted 19 Apr 2023 on Hotels
Place was full of cockroaches and pictures displayed had nothing to do with reality.
1 out of 5
by A verified traveler

Posted 13 Jan 2022
The toilet is clogged and some tenant leave their rubbish outside.
Comment from Hotel Management
14 Jan 2022 by Jane, Hotel Management
Sorry for the hassle you faced, Reena! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
4 out of 5
by A verified traveler

Posted 14 Nov 2021 on Hotels
Comment from Hotel Management
15 Nov 2021 by Walter, Hotel Management
Hi, Neil! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Walter
3 out of 5
by A verified traveler

November 2021

Posted 4 Nov 2021 on Hotels
The toilet flush is not working. WiFi is to low and slow. Front office clerk were not hospitable.
Comment from Hotel Management
4 Nov 2021 by Jacob, Hotel Management
Sorry for the hassle you faced, We have taken note of the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jacob
3 out of 5
by A verified traveler

No frills hotel

Posted 25 Mar 2021 on Hotels
It was just an ok hotel - no frills
Comment from Hotel Management
26 Mar 2021 by Leo, Hotel Management
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex
4 out of 5
by A verified traveler

Posted 9 Dec 2020 on Hotels
Nice room
Comment from Hotel Management
10 Dec 2020 by Marie, Hotel Management
Hi, Geoffrey! We are grateful that you took the time out to rate us highly. We feel blessed to have your support. Regards, Marie!
2 out of 5
by A verified traveler

Posted 1 Sep 2020 on Hotels
Comment from Hotel Management
4 Sep 2020 by Jon, Hotel Management
Hi, Keith! We are disheartened to see that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are nothing less than amazing. Regards, Jon
1 out of 5
by A verified traveler from Taipei

Posted 13 Feb 2020
The pictures of the bedroom displayed on the site of the OYO lucky hotel have nothing to do with the sordid reality...
Comment from Hotel Management
15 Feb 2020 by Zara , Hotel Management
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Zara